A Complete Guide to SaaS Customer Success
The global pandemic affected all of us in a way. Some positive, some negative. And when it comes to customer success, it sure did a trick. 84% of customer success…
What is Digital Transformation and Why Should You Care
The Only Constant in Life Is Change. Heraclitus Maybe you think this is just a cliche but please do not ignore the power of these words. If your business has…
How CitizenShipper increased Activation Rates by 25% with UserGuiding’s Resource Centers and in-app elements
CitizenShipper, an online shipping services marketplace, was having a hard time educating users in-app, and having them go between support tabs and the product itself both on mobile and desktop…
#1 Guide to Onboarding UX/UI Patterns – everything you need to know
I got vaccinated a while ago and believe me, it was NOT what I expected. I thought I would show up, get the shot, and leave. What happened instead was…
Fail-Proof Onboarding – How to Successfully Onboard Users That Aren’t Tech-Savvy
Seniors, younger people, and many more… Life doesn’t only consist of competent people every time, and products are not only made for those. It’s illogical to expect seniors and children…
The Definitive Guide to Mobile App Onboarding: best practices, guidelines, examples
80% of users have deleted an app before because they didn’t know how to use it. Are you surprised to hear this? I don’t think you should be because there…
Website Onboarding – Key Guidelines and Examples
Do you remember the number of websites you have never visited after only visiting once? Personally, I don’t remember them at all because there are too many. Have you thought…
A Definitive Guide to Product Onboarding
First impression matters! The first impression of a product is not only what users see in your product but also how they learn using it. You should know that your…
Here’s What Makes a User Onboarding Successful (5 Examples)
No matter what you say, what you say is (worths) as much as the other person understands. Rumi I love how Rumi puts it forward perfectly. Sometimes, you may think…
Everything You Need To Know About User Onboarding – The Ultimate Guide
If you decided to go on a cruise vacation, what would your first and most important expectations be? You wouldn’t like to learn about the trip during the cruise, rather…