.svg)
.svg)
.svg)
.svg)
.svg)
#AIAssistant
Your AI-powered support agent, available 24/7
Create your own in-app AI Assistant offering personalized, multilingual assistance to your users.
SEE AI ASSISTANT IN ACTIONProduct
.svg)
EN
.svg)
In addition to comprehensive text-based answers, help out your users with interactions. Create an informative and action-oriented environment where you can direct users to specific actions through Guide Triggering.
In addition to comprehensive text-based answers, help out your users with interactions. Create an informative and action-oriented environment where you can direct users to specific actions through Guide Triggering.
%20(1).avif)
Build a persona for your AI Assistant using unique prompts to form consistent and meaningful communication with your users. With multi-language ability, break barriers and provide help in any language.
Build a persona for your AI Assistant using unique prompts to form consistent and meaningful communication with your users. With multi-language ability, break barriers and provide help in any language.
.avif)
Customize your AI Assistant to ensure seamless and uninterrupted user interactions. For questions outside your database, set fallback options to guide users to a relevant page or take a custom action, including connecting them to your live chat.
Customize your AI Assistant to ensure seamless and uninterrupted user interactions. For questions outside your database, set fallback options to guide users to a relevant page or take a custom action, including connecting them to your live chat.
“With UserGuiding, the process of getting help is pretty straightforward.”
AI Assistant is an AI-powered chatbot accessed through a widget in-app that delivers answers to questions by your users, leveraging sources you add (knowledge base, URLs, PDF files) and powered by OpenAI's GPT models.
A chat is defined as resolved only when the customer confirms that any answer provided is satisfactory or exits the conversation without requesting further assistance.
You are not charged for every interaction or message sent to the AI Assistant; you only pay for successful resolutions where the user confirms the assistance was effective.
For more details on Resolved, Unresolved, and Ongoing statuses, click here.
Every UserGuiding account includes 50 free resolution credits upon creation to help you get started. You are only charged after these 50 free resolutions are exhausted.
Billing is based on completed resolutions, not for every message or interaction. The standard rate is $0.69 per completed resolutions.
To control your budget, you can set a monthly resolution limit, ensuring you never exceed a specific amount. For high-volume needs, Enterprise plans offer bulk purchase discounts. Please schedule a demo with our sales team to discuss custom packages.
‍
.png)
