NEW WEBINAR! Year-End Q&A: Everything UserGuiding Users Need to Know (12/11)
Register now! →In addition to comprehensive text-based answers, help out your users with interactions. Create an informative and action-oriented environment where you can direct users to specific actions through Guide Triggering.
In addition to comprehensive text-based answers, help out your users with interactions. Create an informative and action-oriented environment where you can direct users to specific actions through Guide Triggering.
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Build a persona for your AI Assistant using unique prompts to form consistent and meaningful communication with your users. With multi-language ability, break barriers and provide help in any language.
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Build a persona for your AI Assistant using unique prompts to form consistent and meaningful communication with your users. With multi-language ability, break barriers and provide help in any language.
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Customize your AI Assistant to ensure seamless and uninterrupted user interactions. For questions outside your database, set fallback options to guide users to a relevant page or take a custom action, including connecting them to your live chat.
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Customize your AI Assistant to ensure seamless and uninterrupted user interactions. For questions outside your database, set fallback options to guide users to a relevant page or take a custom action, including connecting them to your live chat.


“With UserGuiding, the process of getting help is pretty straightforward.”

AI Assistant is an AI-powered chatbot accessed through a widget in-app that delivers answers to questions by your users, leveraging sources you add (knowledge base, URLs, PDF files) and powered by OpenAI's GPT-4.
A question and answer pair counts as a "message". Each plan comes with 50 free resolution credits at the start of the subscription.
A question and answer pair counts as a "message" per month. If you reach this limit, 500 additional messages will be automatically added at $100/month. You can set a cap for the number of messages you are billed in a month.