analytics

Track User Behavior
Without Writing a Single Line of Code

Set up event tracking in 60 seconds, monitor every guide and checklist from one dashboard, and see exactly where users drop off.
No engineering tickets, no third-party tools.

Start for Free Learn more about Analytics →

One dashboard for all your onboarding performance

UserGuiding collects analytics automatically the moment you publish any content. Views, completions, drop-offs, and response rates all flow into a single performance dashboard you can filter by day, week, or month.

No extra setup, no third-party analytics tool to configure. Every guide step, checklist item, and survey question generates data you can act on immediately.

What you can do with Analytics

Track interactions, monitor performance, and export data to your existing tools. No code, no extra setup.

No-Code Analytics

Visually select any element on your site to track clicks, hovers, focus, and input fills without writing code or involving engineering
Track page visits by defining URL matching rules. Name your events, set conditions like "contains /pricing" or "ends with /upgrade", and data starts flowing immediately
Events work across the entire platform: use them in segments, goals, analytics dashboards, activity feeds, and third-party integrations
Works with single-page apps out of the box. The SDK detects dynamically-added elements and attaches listeners automatically

Guide and Step Analytics

See total views, total completions, and completion rate for each guide
Drill into step-level analytics to pinpoint exactly which step causes drop-offs
Track performance trends over time with daily, weekly, or monthly line charts
Click into any date on the chart to see the list of specific users who viewed or completed the guide
Monitor button-level click actions: total clicks, click percentage, and which users interacted

Checklist Performance

Track total interactions, total completions, and completion rate per checklist
View a pie chart breakdown of engagement per checklist item
See items ranked by interaction count in a sortable table
Filter data by custom date range or preset intervals (daily/weekly/monthly)

Survey and NPS Reports

Monitor total views, total responses, and response rate for each survey
Break down answers by question type with Question Analytics
Access individual responses with User ID, answer rating, written feedback, and timestamp
Reset survey data and start fresh collection at any time
AI Insights: get automatically generated analysis of your survey responses

Hotspot and Banner Tracking

Track total interactions on hotspots with the same line chart and date filtering
View button-level click data for hotspot CTAs
Monitor banner performance with view counts and engagement metrics

Product Updates Analytics

See how many users visited your Product Updates page over time
Track individual post views to identify which announcements resonate
Collect emoji reactions (happy/neutral/sad) and written feedback per post
Access latest responses with User ID, post name, reaction, and timestamp

Goals and Data Export

Define custom Goals tied to content interactions or custom events (Growth + Enterprise)
Track goal completions over the last 7 days with week-over-week comparison
Target goals to specific user segments for more focused measurement
Export CSV from every analytics view: Guides, Checklists, Surveys, Hotspots, Product Updates, Knowledge Base, and AI Assistant
Include custom user attributes in your CSV exports for richer analysis
Send events to Google Analytics, Mixpanel, Amplitude, Segment, and other tools via native integrations

1,000+ Teams Scaling Successfully with UserGuiding

Join them and take the first step toward growth.
Start your free trial today with confidence.

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Where UserGuiding meets your AI stack

Four ways UG plays well with the AI tools your team already uses.

AI Assistant

Answer user questions with AI trained on your product, help docs, and tone of voice.

Learn more

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MCP Server

Connect Claude, Cursor, and Codex to your product data with 17 tools, no custom integrations.

Read the launch

→

No-Code Analytics

Track clicks, hovers, focus, inputs, and page views without writing a line of code.

See how it works

→

Ask AI

Add a chat panel inside your knowledge base that answers user questions with citations from your published articles.

Read the docs

→

Power UserGuiding with AI →

Frequently Asked Questions

How can I know/check which users have interacted/completed the onboarding materials?

You can use UserGuiding’s Users page and User Identification features to access a list of users who completed a certain guide/guides.

Which analytics platforms can be integrated with UserGuiding?

Currently, you can integrate and use data from UserGuiding with Google Analytics, Segment, Woopra, Mixpanel, and Amplitude.

What can I track with UserGuiding’s Analytics Dashboard?

UserGuiding allows you to track view and completion data for each guide, tooltip, hotspot, checklist, and resource center.

Does UserGuiding have User Identification?

Yes, UserGuiding allows you to track user data to track user behavior and see who have interacted with your UserGuiding material; insights which you can later use to optimize flows and boost engagement.

Track User BehaviorWithout Writing a Single Line of Code

One dashboard for all your onboarding performance

What you can do with Analytics

No-Code Analytics

Guide and Step Analytics

Checklist Performance

Survey and NPS Reports

Hotspot and Banner Tracking

Product Updates Analytics

Goals and Data Export

1,000+ Teams Scaling Successfully with UserGuiding

Where UserGuiding meets your AI stack

Frequently Asked Questions

How can I know/check which users have interacted/completed the onboarding materials?

Which analytics platforms can be integrated with UserGuiding?

What can I track with UserGuiding’s Analytics Dashboard?

Does UserGuiding have User Identification?

Track User Behavior
Without Writing a Single Line of Code