#Segmentation

Boost adoption with personalization

Offer each user a unique onboarding experience with UserGuiding’s segmentation feature.
SEE SEGMENTATION IN ACTION

Wanna Be In the Top Segment? Start Segmenting!

Segment users according to different attributes

Look into user details for better segmentation

Filter attributes for custom segments

Look into dedicated analytics for each segment

25
%
Increase in User Activation
70
%
Faster Time-to-Value
Create A Segment In 5 Minutes

Wanna Be In the Top Segment? Start Segmenting!

Segment users according to different attributes

Look into user details for better segmentation

Filter attributes for custom segments

Look into dedicated analytics for each segment

25
%
Increase in User Activation
70
%
Faster Time-to-Value
Create A Segment In 5 Minutes

Not All Users Are the Same

During onboarding, users might have different needs. Segment users with UserGuiding and push personalized user onboarding content for maximum engagement.

47
%
Increase in Feature Adoption
50
%
Increase in Session Durations
Create Your First Segment Now

Not All Users Are the Same

During onboarding, users might have different needs. Segment users with UserGuiding and push personalized user onboarding content for maximum engagement.

47
%
Increase in Feature Adoption
50
%
Increase in Session Durations
Create Your First Segment Now

Target Disengaged Users

Create in-app content to engage users that are out of sync with your platform. Clear out friction and pain points of specific user groups.

80
%
Decrease in Need for Demo Calls
72
%
Decrease in Support Calls
Book A Demo With Our Onboarding Experts

Target Disengaged Users

Create in-app content to engage users that are out of sync with your platform. Clear out friction and pain points of specific user groups.

80
%
Decrease in Need for Demo Calls
72
%
Decrease in Support Calls
Book A Demo With Our Onboarding Experts

You are in good company

How our customers benefit from
Segmentation

Cagri Sarigoz
@Citizenshipper

“With interactive onboarding, we were able to increase our activation rates by 25%.”

Read The Full Story

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Frequently Asked Questions

What is segmentation in user experience?

Segmentation in user experience refers to seperating users into different groups based on their activity or demographics, to personalize their journey and improve engagement.

How will segmentation help my user onboarding process?

Every user has different needs, and a one-fits-all approach will leave some users dissatisfied. Segmenting your users and creating different experiences for them can help you ensure 100% customer satisfaction.

How do I create a user segment in UserGuiding?

To create a user segment in UserGuiding, you simply need to go to UserGuiding’s “Users” page and work with already defined filters to create and save the segment you have in mind.

Can I create user segments from user attributes in UserGuiding?

Yes, you can send custom data to UserGuiding from other platforms and create any segment you want for personalized experiences.