#Webinars

Actionable tips and practices from top experts

Take a look at our collection of UserGuiding’s live events and webinars. Learn from the best.

Webinars

How We Used G2 to Conquer the SaaS Market

Learn how to utilize UserGuiding's Knowledge Base solution to reduce your support load by providing efficient self-service help.

Master UserGuiding's Knowledge Base for Efficient Solutions

Learn how to utilize UserGuiding's Knowledge Base solution to reduce your support load by providing efficient self-service help.

Suzan & Gabriel from UserGuiding

Exploring how to maximize customer retention with scalable strategies with Suzan Çalcalı and Gabriel Valandro from our CS team.

Cairo Amani – Head of CX at Cutback Coach

Analyzing the strategies behind high performing CSM with Cairo Amani, tech influencer and career strategist based out of Brooklyn, NY.

Ken Peterson – President at QuestionsPro

Reflecting on the impact of employee experience on CS teams with Ken Peterson, bringing over two decades in Customer Experience consulting.

Chris Gale – CEO of Vieworks

Exploring how to use video perks to increase engagement, educate and upsell with serial entrepreneur Chris Gale, CEO at Vieworks.

Clayton Costa – VP of CS at Drishti

Discussing how to drive change management during COVID with Clayton Costa, a senior Customer Success leader with 25+ years of experience.

Philipp Wolf – CEO of Custify

Examining why customer health scores are important with Philipp Wolf, who built Custify to allow agents to spend time with clients, not CRM

Maranda Dziekonski – Senior VP of CS at Swiftly

Fireside chat with Maranda Dziekonski, a senior VP with 20 years of experience building and scaling startups teams, including a unicorn.

User onboarding content from scratch

Our sales manager Anas is back to teach you how to set up an onboarding process, including UserGuiding’s advanced settings options.

User onboarding & user experience

UserGuiding’s Sales manager Anas and growth manager John discuss the importance of user onboarding for user acquisition and experience.

User onboarding for product success

Your favorite sales managers Anas showcases a new way for user onboarding to help turn skeptical prospects into happy customers.

Building a personalized user onboarding

Our sales manager Anas teaches you how to build a personalized user onboarding journey without coding, all the way to live.

Leading users to their “Aha!” moment

Watch our sales manager, Anas, as he teaches you how to onboard new users and highlight the shortest way to the “Aha!” moment.

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