#ResourceCenters

All your resources gathered in your app

Use UserGuiding’s Resource Centers to provide users with all the necessary educational and engaging material, without leaving your app.
SEE RESOURCE CENTERS IN ACTION

Get Resourceful Today with a Resource Center

Offer in-app support & self-service

Add FAQs, help articles, guides & more

Include checklists to make onboarding accessible at all times

Integrate with your own knowledge base

72
%
Decrease in Support Calls
70
%
Faster Time-to-Value
Create A Resource Center In 5 Minutes

Get Resourceful Today with a Resource Center

Offer in-app support & self-service

Add FAQs, help articles, guides & more

Include checklists to make onboarding accessible at all times

Integrate with your own knowledge base

72
%
Decrease in Support Calls
70
%
Faster Time-to-Value
Create A Resource Center In 5 Minutes

Your Knowledge Base is
One Search Away

UserGuiding’s Resource Centers allow you to connect your knowledge base and provide users with the ability to search all your support articles, in your software.

80
%
Decrease In Need for Demo Calls
95
%
Faster Interactive Element Creation
Create A Resource Center Now

Your Knowledge Base is
One Search Away

UserGuiding’s Resource Centers allow you to connect your knowledge base and provide users with the ability to search all your support articles, in your software.

80
%
Decrease In Need for Demo Calls
95
%
Faster Interactive Element Creation
Create A Resource Center Now

Permanent Access to Your UserGuiding Content

With Resource Centers, your users will be able to access their interactive onboarding material and user guides anytime they need.

50
%
Increase in Session Durations
47
%
Increase in Feature Adoption
Book A Demo With Our Onboarding Experts

Permanent Access to Your UserGuiding Content

With Resource Centers, your users will be able to access their interactive onboarding material and user guides anytime they need.

50
%
Increase in Session Durations
47
%
Increase in Feature Adoption
Book A Demo With Our Onboarding Experts

You are in good company

How our customers benefit from
Resource Centers

Quynh Tran
@GroveHR

“With UserGuiding’s Resource Center feature, the process of getting help is pretty straightforward.

Read The Full Story

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Frequently Asked Questions

What knowledge base software is compatible with UserGuiding’s Resource Centers?

Most knowledge base providers are supported for the Resource Centers, you only need to know its URL. Learn more on our help article.

What Is a Resource Center?

A Resource Center is a UX widget that can be used inside your app, to display helpful content or allow users to search support articles with ease.

What else can I display in my Resource Center outside UserGuiding guides and my support articles?

You can use the Resource Center to display any type of content to your users; blog articles, YouTube videos, promotions, discounts, product updates, news…

Can I have different resource centers for different pages?

Yes, you can create multiple resource centers that have different content and is triggered based on different user segments and URLs.

Can I trigger the resource center from a link/button click?

Yes, you can add these UserGuiding JavaScript API commands to the element you want to trigger the Resource Center: userGuiding.launchResourceCenter(resourceCenterId) userGuiding.expandResourceCenter(resourceCenterId)