And yet again, we've broken our own record with a whopping 21 badges, almost doubling our 12 badges from Spring 2024!
We've appeared in 54 different repots in digital adoption platform (DAP) and CSS (customer self-service) categories, and we've never been more proud.
But what exactly does this signify?
Let's go over what we've actually achieved...
Conquering the DAP Category
Being a digital adoption platform, we've been in the G2 DAP reports for a while. Our G2 story started in 2020, and we've first made it to the grid with one DAP high-performer badge.
Today, we have 11 badges solely for DAP.
Now, they are all important, but we're especially proud of:
- Summer 2024 Digital Adoption Platform Leader
- Summer 2024 Small-Business Digital Adoption Platform Leader
- Summer 2024 Europe Digital Adoption Platform Leader
- Summer 2024 EMEA Digital Adoption Platform Leader
- Summer 2024 Small-Business Europe Digital Adoption Platform Leader
- Summer 2024 Small-Business EMEA Digital Adoption Platform Leader
Of course, it wasn't all about collecting leader badges and calling it a day.
Small businesses, we love you ❤️
We're especially proud to have helped small businesses start off with their product adoption initiatives.
Without small businesses, there are no big businesses. And we are delighted to be an element in their growth. Here's how that reflected:
👉 We are the #1 leader in Europe, the Middle East, and Africa small-business DAP,
👉 We are the #2 leader in Europe small-business DAP, and
👉 We are the #2 leader in the implementation index and the small-business implementation index in DAP.
Here's to better adoption and zero churn!
Customer Self-Service for the Win, 10 Badges!
As much as we are a product adoption platform, we are big advocates of customer self-service.
And to see that recognized gives us the greatest pleasure here in UserGuiding!
When I say recognized, I do mean it.
This Summer, G2, and the G2 Crowd awarded UserGuiding with 10 badges for our CSS efforts, and we've appeared in 27 reports!
But here's what we really love to see: this season, we've jumped a whopping 55 places to be #28 in the entirety of the CSS category, consisting of 138 different products. It's not even our main category! 🤯
Here's a huge thank you for that honor and our CSS badges:
- Summer 2024 CSS Leader
- Summer 2024 Small-Business CSS Leader
- Summer 2024 Europe CSS High Performer
- Summer 2024 EMEA CSS High Performer
- Summer 2024 Small Business Europe CSS High Performer
- Summer 2024 Small Business EMEA CSS High Performer
But we've especially got some extra love from a certain place...
UK, the love is mutual 🇬🇧 ❤️
We've long been doing business with the best and finest of the UK, but this season, we've got some extra love; with the badges:
- Summer 2024 United Kingdom DAP High Performer
- Summer 2024 United Kingdom CSS High Performer
- Summer 2024 Small Business United Kingdom CSS High Performer
Here's to becoming leaders; thank you, mates! 💂
Now, among this season's badges, we've seen some leader badges and high-performer badges that record our success in the eyes of our customers.
But we've especially been partial to 2 badges that remind us of our mission every day...
We do know that getting the momentum leader badges in DAP and CSS isn't the most important feat.
But that's our reminder that we are here to grow every day to deliver more to our loyal customers and make the UserGuiding supporters proud.
We are proud to grow and evolve next to our customers and followers, and we thank you all for your love and support as the UserGuiding team.
See you next season! 🌟G2 Summer 2024 reports just came in ☀️