G2 Fall 2024: UserGuiding Doubled the Badges Once Again!

This just in! G2 Fall 2024 reports are out, and the news is… we cannot be stopped 🚀

This season, UserGuiding broke its record again with a whopping 41 badges, doubling the number of badges from the G2 Summer 2024 reports.

We appeared on 74 reports and gathered 16 leader badges in the Digital Adoption Platform and Customer Self-Service categories. 

Here are the top highlights ⬇️

Regional Badges: Spreading Around the World 🌏

We’ve always been aiming to bring our accessible product adoption mission all around the globe, and we’ve never been closer to achieving it.

This season, we’ve gathered 25 different regional badges from the Americas, Latin America, Canada, Europe, EMEA, the United Kingdom, the Middle East and Africa, India, Asia, Asia Pacific, and more!

Here are our brand-new regional badges:

• Mid-Market Asia Regional DAP
• Small-Business Asia Pacific Regional for DAP
• India Regional for DAP
• Mid-Market Asia Pacific Regional for DAP
• Middle East Regional for CSS
• Small-Business Latin America Regional for CSS
• Small-Business Asia Pacific Regional for CSS
• Mid-Market Latin America Regional for CSS
• Mid-Market EMEA Regional for CSS
• Asia Regional for CSS
• Asia Pacific Regional for CSS

Here’s to becoming the leader all around the world next season!

Enterprise Badges: Our Very First Set is Here!

This season is extra special because we finally received our first Enterprise badges.

Shoutout to all our Enterprise customers for doing the honors!

Here’s the full set:

• Enterprise Grid® Report for DAP
• Enterprise Grid® Report for CSS
• Enterprise Usability Index for DAP
• Enterprise Usability Index for CSS
• Enterprise Results Index for DAP
• Enterprise Relationship Index for DAP
• Enterprise Relationship Index for CSS
• Enterprise Implementation Index for DAP
• Enterprise Implementation Index for CSS

Can we grab the leader badge for Enterprise next season? That’s the goal 😤

It’s Decided: We’re the #1 Tool to Use

One of our most important highlights has to do with just how easy UserGuiding is to use, implement, and get in touch with.

Now, we’ve always been getting badges and gold stars for our customer support and product enhancement efforts, but this season, we’ve grabbed the #1 spot for:

• Mid-Market Usability Index for DAP
• Mid-Market Results Index for DAP
• Small-Business Results Index for CSS
• Small-Business Relationship Index for CSS
• Mid-Market Implementation Index for DAP

Trust that we are not letting it get to our heads, the plan is to make UserGuiding is to make it even more usable, even easier to implement, and the best product to get in touch with 🤞

So… What’s Next for UserGuiding?

With our latest G2 conquer, we’re more thrilled than ever to deliver even better experiences.

But we also acknowledge the importance of stopping and celebrating the people whose hard work and dedication brought us here.

You heard it from our CEO, Osman Koc, first ⬇️

Ready for Winter 2025? 

We’ll see you then, here’s to more success we can share with our amazing customers and users ❤️