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#User Onboarding Software
Increase retention with a code-free user onboarding software
Show new users how your product works and lead them to success.
Product
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EN
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After significant research and extensive testing into onboarding products for our new SaaS product, we decided on UserGuiding after understanding their product to be the best out of the bunch. With AI chatbot integration, seamless checklists, and significant segmenting, they blew the competition out of the water.”
We had a free version of Pendo, but could foresee great costs on scaling up, so we had to find an alternative to match our budget and needs.“
The plan with the required features in Pendo.io was too high for our organization. As we have a small userbase for the dashboard, UserGuiding was perfect for us. It provided all required features in very less price when compare to Pendo.“
UserGuiding is a no-code user onboarding software for creating interactive onboarding experiences, self-service support tools, customer feedback, and product communication. It helps businesses engage users, improve adoption, and streamline support with features like guides, resource centers, AI agents, and in-app surveys. Perfect for SaaS teams looking to enhance user engagement and satisfaction effortlessly.
UserGuiding is not good for native mobile applications, desktop applications, or companies looking for a self-hosting option. Other than that, UserGuiding is a very versatile tool that can accomplish anything that has to do with web app user experience.
Yes, UserGuiding can be integrated with other platforms. It offers native integrations with tools like Salesforce, GoogleAnalytics, Segment, and Amplitude, as well as webhook support (both outgoing and incoming) to connect with a variety of platforms for customized workflows.
UserGuiding is simpler, more affordable, and offers more in-app features like an AI Assistant and Product Updates, which Appcues doesn’t have. It’s designed for teams that need results without complexity or high costs. Perfect for small to mid-sized businesses looking to streamline onboarding.
UserGuiding provides more comprehensive and up-to-date features that are crucial for self-service product adoption and new user onboarding, like AI Assistant, Product Updates, and Knowledge Base hosting. Compared to Userpilot, it’s more cost-effective, easier to navigate, and perfect for teams wanting powerful onboarding without unnecessary complexity.
UserGuiding is a true no-code platform, allowing any team to create in-app experiences like Guides, Checklists, Resource Centers, and Surveys without relying on technical teams. It also offers additional features, such as a built-in Knowledge Base and AI Assistant, at a more affordable price point, starting at $69/month. While Pendo focuses primarily on analytics, UserGuiding delivers a simpler, cost-effective solution ideal for small to mid-sized businesses looking for automated onboarding and self-service tools.
UserGuiding offers a more straightforward, no-code solution with essential features like in-app guides, AI Assistant, and Product Updates. It’s more affordable, easier to use, and designed for teams seeking efficient onboarding and product adoption without the complexity of advanced customization and integrations found in Userflow.
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We had a significant problem engaging our users on our platform and making it clearer in terms of user experience. The user guiding tours have been life-changing, as well as the other possibilities the tool offers, such as the knowledge base, AI chat, and more.”