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Familiar with G2, the largest and most trusted software marketplace in SaaS?
Well, you just might be if you’ve been following UserGuiding’s growth journey because we’ve been on a record-breaking streak and even published a playbook last season on our G2 success.
Check it out if you haven’t seen it ⬇️
After our latest conquer with 57 new badges and #1 spots across 9 reports, we didn’t think there was much more we could accomplish with G2.
Today, we stand corrected.
This February, G2 revealed their Best Software Awards for 2025 🏆
Here’s a quick look:
Best Collaboration and Productivity Products: #40/50 - UserGuiding
G2 had 7,036 products listed as collaboration and productivity products, of which 2,431 products were eligible for the honors.
And yet, only the top 50 made it to the awards list.
This year, UserGuiding reached #40, right behind Zapier and passing tools like LinkedIn Premium and Microsoft Exchange.
Moreover, we were the only Digital Adoption Platform on the list!
Check out the full awards list here 👈
Best Customer Service Software Products: #30/50 - UserGuiding
For this category, G2 had 3,453 total products listed, of which 1,230 were eligible.
Again, only the top 50 were listed as award winners.
This year, UserGuiding reached #30, right behind tools like Qualtrics and Hiver.
Again, we were the only Digital Adoption Platform listed in the top 50!
Check the full awards list here 👈
Highest Customer Satisfaction Products: #46/100 - UserGuiding
And lastly, the category that’s our pride and joy ✨
One of the biggest categories on G2 featuring almost the entire software catalog with 125,912 total products, of which 13,105 were eligible, only the top 100 were awarded.
And among that 100, we were #46, passing Jira, Notion, ChatGPT 🤯
Moreover, you guessed it, we were the only digital adoption platform on the 100 of this award as well!
Check out the full awards list here 👈
What’s Next?
So, with so many records, awards, and recognition, what’s next for UserGuiding?
One thing: being the best product for you 🫵
Here’s a thank you from our CEO, Osman Koc:
When we first set out to build UserGuiding, our mission was simple: we wanted to bring users to success.
Both for your users and for our users; that’s you.
So expect nothing less of an evergrowing product, immaculate service, and full support on whatever you want to achieve 🌟
See you next season!
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