What if you could ask your product data a question the same way you ask a teammate? In this 52-minute workshop, Alican Bektaş (Head of Product) and Kemal Yardımcı (Customer Success) show how Lighthouse AI does that inside your UserGuiding panel: you type a question in plain language and get the answer as a chart or list, built from your own guides, surveys and user data.
They start with the problem behind it. Most teams already collect plenty of product data, but getting an answer out of it still takes a manual report, a SQL query or a ticket to the data team. Lighthouse is built so PMs, CSMs and marketers can get that answer themselves.
What we cover:
- Asking in plain language. How questions work, the question bank and the ready-made templates you can start from.
- Live demo, from 10:26. A weekly retention cohort for new users, active user retention, survey sentiment across several questions, a single user’s activity feed, material performance and guide step funnels.
- From answers to action. A dynamic user segment created from one sentence, Knowledge Base article drafts written from the steps where users drop off, and product update and release note drafts. Lighthouse drafts them and you approve every one.
- Working as a team. Sharing analysis threads, managing data privacy and pinning recurring questions to the sidebar so weekly metrics are one click away. Plus a few tips for writing better prompts.
- Q&A, from 41:55. How fresh the data is and how events sync, data privacy, security and LLM governance, questions about CRMs, Segment and Mixpanel, and how to join the Lighthouse beta.
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Here’s What Our Customers Say About Us
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Increase in number of trial conversion
UserGuiding is quickest and easiest solution to implement.