Scribe does what a professional writer did in the old days—with a minor difference: visual aid.
Creating guides based on each unique process, this tool can help you generate a more interactive version of each process; however, it’s the only feature that it has.
If you’re aware and looking for another solution with more functionality, here you go ⬇️
TL;DR
- Scribe is a tool used for process documentation; it enables you to create guides by capturing your screen during any process.
- UserGuiding is a no-code product adoption software that provides you with several tools to help you improve your onboarding experience and adoption methods.
- UiPath is a platform with data entry capabilities that also enables you to enhance your employee onboarding experience.
- Fleeq is a no-code tool that you can use to create product demos that showcase your product features for both users and employees.
- iorad is a great tool for documenting workflows, enabling you to create a space for internal and external matters.
- Zight is a screen recorder that allows you to create product tutorials and customer support materials by simply recording your screen.
What Scribe Does Well
1- Documentation
Scribe enables you to document any process thanks to auto-capture, whether it’s on web, desktop, or mobile.
Upon automatically capturing screenshots of user actions on a computer screen, this tool generates a detailed step-by-step guide in real time —which significantly reduces the time you spend on manual documentation, enabling you to spend your time on other critical tasks instead.
That’s why the main feature of Scribe is useful when creating instructional guides, onboarding materials, and process documentation, especially for teams that need to document workflows for training or knowledge sharing.
2- Personalized Workflows
One advantage of Scribe’s guides is that you can edit and customize them to ensure they are clear and relevant to your target audience.
You can adapt any document based on different needs before sharing it or embedding it into other platforms by:
- re-ordering steps,
- deleting unnecessary steps,
- or including additional details.
The flexibility in sharing and customizing ensures that the documentation fits seamlessly into any organization’s workflow.
Drawbacks of Scribe
1- Technical Issues
Since Scribe is not yet fully developed, there are times that you face some errors in terms of functioning.
For example, it doesn’t pick up on every link you click or page you open, causing the recording to have plot holes and be inefficient.
You can check how the onboarding checklist froze and stopped working during the onboarding process above ⬆️
This issue alone requires you to double-check the accuracy of complex, multi-system processes when documenting with Scribe.
2- Customization Limitations
While Scribe allows you to edit and annotate documents, it lacks the advanced customization options that you might need for more complex documentation.
Guides for commercial use require customization to increase invisibility.
Thus, it would be difficult for you to maintain a professional look towards your clients and employees using Scribe.
In addition to professionalism, you should keep in mind that highly detailed workflows with branching paths or dynamic interactions may also require additional manual intervention or another tool.
5 Best Scribe Alternatives
1- UserGuiding
- G2: ⭐ 4.7/5 (352 reviews)
- TrustRadius: ⭐ 9.6/10 (4 reviews)
- Capterra: ⭐ 4.7/5 (51 reviews)
UserGuiding is a no-code platform that helps you create interactive onboarding experiences and increase adoption at the same time without any technical expertise.
Through personalized user onboarding flows and tooltips, you help users quickly understand your value proposition and adopt your product.
UserGuiding Use Cases
- User Onboarding: In order to offer your new users a smooth initial experience, UserGuiding allows you to tailor the journey in relevance to each individual’s needs or goals.
- Feature Adoption: This platform highlights new or underutilized features to ensure that users discover them and ultimately derive more value from your product by fully utilizing it.
- In-Product Messaging: Providing you with the ability to communicate with users directly in your application, this platform keeps your users up-to-date about new features, updates, or promotions.
Pricing
UserGuiding has an adjustable MAU (Monthly Active Users) pricing, allowing you to scale as your business grows.
Here is how the pricing plans unfold for up to 2,500 users on a yearly basis:
- Basic Plan: $89/month.
- Professional Plan: $249/month.
- Corporate Plan: Please reach out to UserGuiding’s sales to get a custom quote.
UserGuiding vs. Scribe
The first difference between Scribe and UserGuiding is their use cases; while the former touches upon process documentation, the latter focuses on guiding users in-app to increase the activation rate.
This difference is more apparent in features: Scribe only allows you to create interactive guides. UserGuiding, on the other hand, has several features that can be combined to improve both onboarding and adoption. These features include knowledge bases for self-serve support and tooltips to engage users without disturbing their experience.
In terms of cost, UserGuiding offers a subscription based on your monthly active users, while Scribe charges you per seat. Starting from 2,500 MAUs, UserGuiding costs $89, while Scribe starts from $12 per seat for a minimum of 5.
Upon comparing these tools’ strengths and weaknesses, you’ll notice that Scribe can surely take over the documentation process to create user-friendly guides and tutorials.
However, user onboarding requires more than simple guides; it needs interactive UI elements, such as tooltips and hotspots, to engage users—which UserGuiding can provide.
These elements are a must for product adoption as they allow you to explain the value of your core features and show them in action, catching users' attention. Thus, Scribe will fall short if your efforts revolve around product adoption.
2- UiPath
- G2: ⭐ 4.6/5 (6,524 reviews)
- TrustRadius: ⭐ 8.5/10 (385 reviews)
- Capterra: ⭐ 4.6/5 (712 reviews)
UiPath’s platform is designed to help you create and automate repetitive, rule-based tasks and processes.
Just like Scribe, this tool also streamlines operations by automating tasks such as data entry and managing workflows, ultimately improving efficiency.
UiPath Use Cases
- Employee Onboarding: UiPath can help you automate HR processes, including collecting employee information, sending contracts, setting up employee profiles in internal systems, and managing onboarding checklists.
- Automotive Data Entry: UiPath can take over the data entry process by automating tasks on databases, spreadsheets, and web applications.
Pricing
UiPath's platform includes several tools with different use cases; however, the pricing is not revealed.
UiPath vs. Scribe
There is one apparent difference between UiPath and Scribe: Unlike Scribe, UiPath is a platform that automates complex workflows, requiring technical expertise. These workflows may include rule-based tasks, such as:
- data entry,
- invoice processing,
- compliance reporting,
- IT support.
Scribe, on the other hand, streamlines the process when there’s a need for internal or customer-facing documentation, making UiPath a more suitable choice for complex workflows.
In terms of features, UiPath is home to various features due to its nature; these features include automation of repetitive tasks, task scheduling, analytics, and AI integration.
As Scribe focuses solely on guide creation, it has features that supports this cause, such as automated step-by-step documentation, customization, and collaboration tool integrations.
Providing a solution to complicated operations, UiPath charges a lot more in comparison to Scribe; even though the exact pricing structure isn’t revealed—it’s known that UiPath’s plans start at $500.
Scribe as a one-issue solution, presents itself as a more cost-friendly solution, starting from $29.
In short, if you need a solution only to create guides with minimal effort, Scribe is your best choice; however, if you’re large enterprise business and need a tool to streamline more complicated tasks, then UiPath can be a good alternative.
3- Fleeq
- G2: ⭐ 3.6/5 (12 reviews)
- TrustRadius: ⭐-
- Capterra: ⭐ 4.3/5 (9 reviews)
Fleeq is a platform that enables you to create interactive, short-form video tutorials and guides with ease.
With its simple, no-code interface, you can easily deliver personalized video experiences on onboarding, training, customer support, and product demonstrations.
Fleeq Use Cases
- Product Demos and Tutorials: Fleeq offers a platform where you can create product demos that showcase features, functionalities, and best practices in order to improve user engagement and adoption.
- Employee Onboarding and Training: Video tutorials you create through Fleeq can also be used for new employee onboarding since they can include sections on tools, systems, and policies for global teams, ensuring consistent learning.
Pricing
Fleeq has two pricing options, which unfold like the following:
- Trial Plan: 14-day free trial.
- Enterprise Plan: Custom quote.
Fleeq and Scribe
Unlike Scribe’s guides, Fleeq includes interactive video tutorials which you can use for employee onboarding, customer support videos, product demos, training materials, and internal knowledge sharing.
The similarity between these tools becomes more visible as you implement both videos and guides as a solution in one use case: customer onboarding and training.
Other than this, the differences increase as we move onto the core features because Fleeq offers a platform based on video-based content creation with interactive elements and analytics and tracking capability—which are two points that Scribe lacks.
Even though Fleeq doesn’t reveal its pricing structure, it’s assumed to be close to Scribe, which starts from $29.
When comparing these tools, you should put importance on one specific point: your business needs. If your workflows and written processes are the items you need to streamline through guides, then Scribe can be a great solution. However, if you prefer video content and your processes aren’t text-based, then fleeq can help you with many pain points.
4- iorad
- G2: ⭐ 4.7/5 (352 reviews)
- TrustRadius: ⭐-
- Capterra: ⭐ 4.7/5 (59 reviews)
The tutorial builder, iorad allows you to quickly build step-by-step guides and interactive tutorials by recording their screen actions.
This no-code tool simplifies the process of documenting workflows, creating training materials, and offering in-app guidance without any technical expertise.
iorad Use Cases
- Product Walkthroughs and Demos: Showing users how to navigate features and perform tasks, iorad’s product walkthroughs improve your users’ onboarding experience and help them adopt new features.
- Employee Training and Onboarding: iorad’s step-by-step guides for training new employees enable your employees to follow visual and interactive tutorials to learn company processes, tools, and workflows, instead of reading lengthy manuals.
- Customer Support and Self-Help: Your support team can implement guides to help users resolve common issues or understand how to use your product. This will reduce the need for live support and empower customers to solve problems on their own.
Pricing
iorad has three pricing plans, with the middle one increasing by $50 as you add more creators; here is what the plans look like on a monthly basis:
- Individual Plan: $200/month (single creator only).
- Team Plan: $500/month.
- Enterprise Plan: Custom quote.
iorad vs. Scribe
What iorad and Scribe has in common are interactive guides which can solve very similar pain points, which include improving the onboarding process and reducing the time spent on it.
Sharing onboarding as their only similar use case, these tools cater to different cases; for example, Scribe focuses on process documentation, workflow instructions, and training materials, while iorad can help with customer self-service, internal knowledge sharing, product demos, and compliance training.
Having guides as its only feature, Scribe is at the disadvantage when compared to iorad since the latter includes more features in its toolbox, such as customization, real-time editing, and multiple output formats.
Moving on, these tools face another difference in terms of cost because Scribe offers its services for a cost-friendly number and iorad is on the high end of the spectrum, starting from $200.
In short, if you need more advanced features for creating interactive tutorials with visual engagement elements, you should opt for iorad—it’s the same if you plan to use this solution for more than process documentation.
However, if your business needs a simple tool to streamline its processes, Scribe will provide you with a more affordable option.
5- Zight
- G2: ⭐ 4.6/5 (1,223 reviews)
- TrustRadius: ⭐ 9.0/10 ( reviews)
- Capterra: ⭐ 4.6/5 (183 reviews)
Formerly known as CloudApp, Zight is a screen recorder tool that you can use to capture, share, and collaborate on screenshots, screen recordings, GIFs, and annotations.
Helping you visually explain complex information, whether for support, training, or feedback. Zight offers a user-friendly platform that improves efficiency and clarity in communication through visual content.
Zight Use Cases
- Product Tutorials: Zight can help you record your screen and create short video tutorials or GIFs to showcase how your product works, helping your new users learn the software more quickly and reducing the learning curve.
- Customer Support: Your support team can adopt this tool to create and share screen recordings or annotated screenshots to explain solutions or troubleshoot issues, allowing them to address problems more efficiently with visual explanations.
Pricing
Zight has four pricing plans, one of which is a free plan; here is how the plans look like on an annual basis:
- Free Plan: $0 for up to 5 minutes of recordings.
- Pro Plan: $7.95/month.
- Team Plan: $8/month.
- Enterprise Plan: Custom quote.
Zight vs. Scribe
Zight and Scribe are two tools that share some similarities in terms of enabling visual communication, yet be completely different. While Zight can help you in team collaboration, customer support, product demos, bug reporting, and sales presentations, Scribe works for process documentation, workflow instructions, and training materials.
Moving onto features, Zight includes a variety of tools within its platform, such as screen recording, GIF creation, annotation tools, and cloud sharing—unlike Scribe, which only has automated process documentation with a few customization options.
In terms of cost, Zight has a even more cost-friendly structure than Scribe as the former starts from $7.95 and the latter $29.
Deciding between these tools, you need to pinpoint your needs correctly and see which tool can do them justice. For example, Zight offers its services for visual communication with multimedia features, while Scribe excels at text-based documentation that requires more formal and structured documentation capabilities.
Long Story Short…
If Scribe isn’t your cup of tea, then you should consider the alternatives in this article, which include:
➡️ UserGuiding as a product adoption tool to convey your value proposition through various interactive UI elements
➡️ UiPath is an automation platform that automates the data entry process and handles the employee onboarding sections related to documentation.
➡️ Fleeq is a platform enabling you to create product demos for user and employee onboarding.
➡️ iorad is a tutorial builder that helps you with product tutorials that can showcase your product features to your customers for both onboarding and support.
➡️ Zight is a platform for product tutorials with which you can generate informative and visually-pleasing videos to improve your customer onboarding experience.
Frequently Asked Questions
Who should use Scribe?
Anyone who want to create a step-by-step guide easily can use Scribe, UserGuiding, and other user onboarding and website walkthrough tools.
How much does Scribe cost?
The tool is free to use for individual projects, and the paid plans start from $23 per month per user.
What are the top alternatives to Scribe?
The best alternative would be UserGuiding, since it does everything that Scribe does, but has a lot more to offer, AND is cheaper. Other options would be Iorad and Zight.