According to a McKinsey and Company study, only 20% of SaaS businesses survive in their first five years, with an intimidating rate of 92% of them failing later on.
To avoid joining them, there is one solution that can make or break your product: product launch checklists.
These checklists offer an organized space for each stage of product launch and encourage you to complete every item collaboratively.
Let's check how you can create one ⬇️
TL;DR
- A product launch checklist is essential for a new product to establish a solid market position, boost its visibility, and enhance growth and revenue.
- Dividing into three, each product launch stage requires a different checklist based on the tasks and activities.
- While the pre-launch stage requires you to conduct market research and validate your product idea, the launch stage is where you focus on your marketing strategy and sales efforts.
- Post-launch stage, on the other hand, urges you to track your KPIs and create a feedback loop for future product updates and improvements.
What is a product launch checklist?
A product launch checklist is a document listing all the tasks that you need to complete before successfully introducing your new product to the market.
It can also include specific timelines to eliminate delays and responsibilities that each team has to carry out before the launch day.
This checklist aims to streamline the launch process by creating a structured space that combines the collective actions of all teams, yielding positive results that boost the launch.
Why do you need a product launch checklist?
There are several reasons for you to create a product launch checklist, one being enabling a successful product.
Here are the three enablers in detail:
1- It aids you in establishing your product’s market position.
A product launch checklist ensures that you check every item on your list to reach success for your product launch.
Reaching your target audience will allow you to determine whether your product meets the needs and expectations of your potential customers.
Collecting feedback allows you to enhance your product accordingly and create an even more effective strategy for your product offerings.
2- It helps you boost your brand’s reputation and credibility.
Thanks to your marketing efforts throughout the launch process, you will start with a good introduction upon entering the market.
With a good brand reputation and a credible service, you'll gain the upper hand in your market when your product is compared to your competitors, securing a place for a brighter future in terms of growth.
3- It ensures the enhancement of your growth and revenue.
Making a successful debut guarantees you will attract early adopters and drive your initial sales.
Not only will early adopters add to your revenue, but they will also enable word-of-mouth marketing, creating a solid base for future customers.
Checklist for the pre-launch stage
The pre-launch stage is where you prepare a pre-launch campaign that will boost your brand's presence and visibility to your target audience and a detailed plan that aligns with every team's tasks to create a smooth flow for your product's official release.
Completing each task in this checklist will help you create a framework that will work to your advantage throughout the whole launch process:
1- Conduct market research and validate your product idea.
The first step revolves around building your product.
To create a product that will achieve a high lead conversion rate, you need to conduct market research and determine the demand for it.
In this step, you will communicate with your potential customers, understand their pain points, and ensure that your features meet their needs.
Finding your product-market fit requires you to listen to your potential customers through UX interviews, social media listening, and prototyping.
2- Identify your target audience and define your unique selling proposition (USP).
Now that you have more information about your market, your next step is to identify your target audience by considering various characteristics, including psychographics, behaviors, interests, and demographics.
The most logical course of action involves
- analyzing the existing customers of your designated market,
- sending surveys and interviews,
- getting feedback, and
- engaging with your social media followers.
For your unique selling proposition, you need to conduct a USP analysis, providing you with customer values, your place among the competition, and your ranking based on different criteria.
Your USP results will enable you to develop your product value proposition in accordance with your customer profiles and display how it differs from the other tools in the market.
3- Create your go-to-market strategy.
For a launch in the SaaS industry, you need to create a go-to-market strategy, which you can easily do after obtaining insights from the first two steps.
Introducing a new product to the market, this strategy focuses on your target market profiles, product positioning, sales and distribution channels, marketing plan, and pricing structure.
By designing a go-to-market strategy, you ensure that your team knows the next activities and initiatives for a successful product launch and their responsibilities within a given time period.
When creating your go-to-market strategy, you should:
- identify your goals,
- set deadlines,
- determine your product's key value propositions,
- define your target customers,
- and pick your KPIs.
4- Design product roadmaps and select Key Performance Indicators (KPIs) for the launch.
The last step in pre-launch is setting clear goals and establishing KPIs to measure the success of your product launch.
Along with your objectives, you need to focus on developing a product roadmap that will outline your product's vision to your audience.
To determine your success, you can make use of various metrics on aspects that affect product launch, including:
- marketing efforts,
- user engagement,
- sales figures,
- social media engagement,
- brand awareness,
- customer satisfaction.
Checklist for the launch stage
The launch stage is where your product launch plan comes into play.
During this stage, you need to complete specific tasks involving timelines and outlines to launch your product to your target market while delivering a seamless product-to-market experience:
1- Create a timeline for each objective.
The first step requires you to create a solid foundation for all the items you need to check during your launch.
After listing the objectives for the launch, you can create a detailed visual representation to ensure every item on your project timeline goes exactly as planned.
This way, you will be able to monitor interdepartmental tasks of cross-functional teams and tasks that require external parties and confirm that they are completed on time and in order.
2- Determine the essential tasks and responsibilities of each team.
This step involves listing down each task and responsibility for the product launch to take place.
Right after, you need to group these tasks and assign them to responsible teams or individuals. Throughout the launch process, you'll be able to check these items, their stages, and assignee comments through your unified space.
This step also requires you to create a communication plan that identifies whom to contact if an unexpected situation occurs, such as any technical issue.
3- Form your marketing strategy.
Your marketing strategy makes or breaks your product launch because it's all about promoting your product the right way from now on.
By forming a strong marketing strategy, you'll boost your product awareness and ultimately create more demand for it.
For building a strong marketing promotion plan, you should put your focus on:
- preparing digital or printed marketing materials that convey your product benefits and brand message to your target audience.
- organizing promotional activities that can generate more buzz about your product ahead of launch, such as contests, teasers, and email marketing.
- creating a content plan and tracking each post's performance to put out suitable and engaging content for your target audience.
- aligning your influencer marketing efforts based on the message you want to express with your target base, enhancing your product visibility through campaigns and promotions.
4- Focus on your sales efforts.
The last step of your launch checklist involves building a successful sales and distribution strategy to optimize product availability.
This strategy will pinpoint how you sell your product, the channels you will adopt, and your pricing structure.
To create a sales and distribution strategy, you should concentrate on:
- training your sales team and providing them with sales materials such as sales scripts to ensure they understand your product from A to Z and solve customer pain points.
- selecting your distribution channels to enhance the user experience during the purchasing process.
- determine your pricing strategy by taking several factors into consideration, such as production costs, competitor pricing analysis, and customers' willingness to pay.
Checklist for the post-launch stage
In the last stage, you need to examine the impact of your product launch and make necessary adjustments.
To do so, you'll need to track your product launch campaign performance KPIs, collect customer feedback, and create a loop that supports your customers and improves your success.
1- Collect customer feedback and evaluate them.
To understand whether your product is meeting customer needs and expectations, you need a solid channel for maintaining and collecting customer feedback.
Via this solution, you can enhance the customer experience and find areas for improvement.
2- Track KPIs and remodel your strategies.
The post-launch stage involves tracking the key performance indicators (KPIs) and checking if you had a successful product launch.
To complete this step, you can create a dashboard displaying these metrics and analyzing your launch performance.
Later on, you can adjust your strategy and find another route to take for your next campaign.
3- Elevate your product support game and constantly improve your product.
The last step requires you to keep up the momentum and ensure continuous product support and improvements.
To do so, you should create a product backlog that displays customer issues one by one. On this backlog, you can check ticket categories and the rates your customers gave for the help they received.
Differences between new product launch and new feature launch checklists
Here are some of the differences between new product launch and new feature launch checklists:
- User analysis, feature planning, and release strategy keep their places as the key parts of the new feature pre-launch stage. This time, the full focus isn't on developing a product from scratch and defining features, though; it's solely on one specific feature.
- Unlike new product launches, you can actually collect ideas for new features and enhancements from customer feedback and requests.
- Just like a new product launch, you'll need a feature roadmap, feature documentation, and describing data for designers; however, a new feature launch doesn't require a long roadmap, as it's fine as long as the specific new feature (and any auxiliary feature) is covered.
- Another difference is that you'll need feature adoption KPIs instead of product adoption KPIs post-launch since a new feature launch focuses on one feature at a time.
Conclusion
A product launch checklist is essential to enter your market successfully.
To ensure a successful entrance, you need to create three checklists that fulfill the requirements of three different stages: pre-launch, launch, and post-launch.
Checking each item off of your list, you'll guarantee your product a chance to be competitive and gain lots of early adopters ✅