#EBook

How Top AI Tools Onboard New Users in 2025: Expert Analysis

This report, in collaboration with Kate Syuma from GrowthMates, presents expert insights into the user onboarding UX patterns of AI tools. It categorizes essential elements of the onboarding journey to shed light on the future of user onboarding in the age of AI.

We analyzed the onboarding journeys and UX of 10 AI products, reviewing their websites, signup flows, onboarding experiences, support systems, and onboarding email patterns, and curated screenshots and key insights.

No time? Here's the TL;DR:

4 out of 10 AI tools prioritize pricing in signup

AI tools recognize that some users are ready to commit early on, so they add pricing to their signup flows.

50% of AI tools still use traditional elements

5 out of 10 AI tools still use step-by-step guides and checklists to onboard their users.

Ready to use prompts are the new Aha moment

Example prompts and ready to use templates are the go to Aha moment initiators.

Here’s What Our Customers Say About Us

UserGuiding is quickest and easiest solution to implement.
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Kathleen Brummitt

@Indicata

UserGuiding was the easiest to technically implement compared to other onboarding tools.

Rémi Drogoul

@Opinew

It took us literally 2 minutes to add new feature to our initial product tour as step.

Quynh Tran

@GroveHr

Showing the benefits of the product listed out in the UserGuiding checklist was enough to do the trick.

Myra Yip

@Keyhole

Today, our product team has autonomy thanks to UserGuiding.
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Malu Vasconcelos

@LogComex

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