Suay Çakırca

Suay Çakırca

About
I'm one of UserGuiding’s creative content writers that work hard every day to come up with 💯 content. I usually write about UX, onboarding, and growth. If you like what you read, let’s connect on LinkedIn to talk more about it! I’ll be replying with my cat on my lap and will most probably pause a movie, but hey, I don't mind at all!

13 Employee Training Methods Every HR Department Should Be Familiar With

User Onboarding
The employee training methods you utilize might make a great difference in the quality of your work and the scalability of workflow. In this article, we will go over 10+ methods for effectively training employees.
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8 Metrics to Track and Improve User Activation

Growth
User activation is an important business stage and it requires a close watch to keep customer success processes stable. Here are some of the most important metrics to track for user activation.
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top saas products

Top 29 SaaS Products That Will Make Your Life Easier

Product
In the 21st century, everybody is in need of a miracle product, an object, a tool, a service, an app – literally anything to make their everyday tasks easier.
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11 Ways to WOW Customers

11 Ways to WOW Customers – the 2023 Guide 

Growth
In 2023, delivering customers to aha! moments and wow! moments are tricky. In this article, we have gathered best practices that can help you overcome all obstacles between you and your customers’ amazement.
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9 Steps to Reduce Customer Onboarding Time Significantly

9 Steps to Reduce Customer Onboarding Time Significantly

User Onboarding
Reducing customer onboarding time can be a real hassle, but it is not an unsolvable issue. In this article, we will talk about 9 different methods to reduce customer onboarding time, including using onboarding tools, email campaigns, and video.
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top client onboarding software

Top 10 Client Onboarding Software You Need in 2023

User Onboarding
Client onboarding is the first essential stage of the customer journey. It defines the relationship between your clients and the service you provide in the long…
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7 Ways to Validate Your New Product Ideas 

7 Ways to Validate Your New Product Ideas 

Product
Product ideas need validation, or they go to waste. In this article, let’s go over some best practices that can save good product ideas from dying, like market research, building an MVP, and testing.
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7 Customer Experience Best Practices You Should Know About in 2023

UX Design
When was the last time you were blown away by such an extraordinary experience as a customer that you just had to tell everyone you know about it?
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5 Examples of a Good Customer Experience in 2023

UX Design
No matter how great your product is, if the customer service you provide lacks reliability and helpfulness or simply fails to offer exceptional experiences…
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Customer Experience Automation (CXA) 101 – everything you need to get started

UX Design
Thanks to automation, many tasks that were once quite time-consuming can today be automated for better and more efficient results. This is the truth for any…
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19 Engaging Welcome and Greeting Messages for Your Customers in 2023

UX Design
I’m writing this article today to help you get a good start with your customers by making them feel welcome and appreciated through simple yet effective welcome messages.
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5 Examples and Strategies for Scalable Customer Intimacy 

UX Design
We are now experiencing a digital age in which the customer persona has the choice and control over how a product must perform and meet their needs more than…
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