Suay Çakırca

Suay Çakırca

About
I'm one of UserGuiding’s creative content writers that work hard every day to come up with 💯 content. I usually write about UX, onboarding, and growth. If you like what you read, let’s connect on LinkedIn to talk more about it! I’ll be replying with my cat on my lap and will most probably pause a movie, but hey, I don't mind at all!
top saas products

Top 33 SaaS Products That Will Make Your Life Easier

Product
In the 21st century, everybody is in need of a miracle product, an object, a tool, a service, an app - literally anything to make their everyday tasks easier. Here are 33 of them:
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Product Failures - Top Reasons and Examples

Understanding Product Failures – Top Reasons and Examples

Product
We all know about the products that have amazing success stories that are retold every now and then. How about the products that failed? Here are a few examples.
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Client Onboarding Process Explained – A 2023 Guide

User Onboarding
Client onboarding is an important business process. But there is no guideline on how to do it right. Let’s take a look at it step by step.
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13 Tools to Set Up Automated Surveys to Unlock Relevant Feedback

Product
Surveys fill the gap between users and your business and so, you can’t leave it to chance. Let’s take a look at some of the best automated survey tools.
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14 Best Customer Engagement Software of 2023

Product
There are many different types of customer engagement software. Let’s take a look at the very best of the essentials.
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5 Ways to Reduce Onboarding Costs of New Employees

User Onboarding
Hiring new employees is a big deal. It always means fresh perspective, new blood, new dynamics, new specialties, and, naturally, interrupted workflows…
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4 Steps to Build a Thorough User Onboarding Funnel for Your Product 

User Onboarding
Creating an operational user onboarding tunnel might be hard, but it is essential for user retention. In this article, we go through the what, the why, the examples, and how you can start right now.
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10 In-App Feedback Best Practices to Get Users Talking

Growth
In-app feedback collection is more important than ever, you have to meet your user base where they are! So today, we are covering the very best practices to revamp your in-app feedback collection strategy.
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13 Best Customer Feedback Collection Tools for SaaS in 2023 

Product
There are many good customer feedback collection tools on the market, but we picked the very best for you. Take a look at the use cases, pros, cons and pricing for each and choose wisely.
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nps survey best practices

6 NPS Survey Best Practices from Real Products

Product
Are you familiar with NPS Surveys? If not, you've come to the right place. If yes, you, again, have come to the right place to learn to get more creative with…
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Finding and Improving Customer Activation – A Quick Guide 

User Onboarding
Customer activation can be the difference between high revenue and bankruptcy. Especially in SaaS, the “when” of the activation point matters as much as the “how”. Today, we are looking into how to maximize the timing and method of your customer activation.
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The Unbreakable Link Between User Onboarding and Customer Retention 

User Onboarding
The link between customer retention and user onboarding is a crucial one, especially for SaaS businesses. However, the perks of good user onboarding on retention are often overlooked. Today, we are exploring that link.
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