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The ideal choice for small and mid-size companies that want a comprehensive in-app experience solution without the high cost associated with Userpilot.
UserGuiding offers a full in-app experience with Product Updates, Knowledge Base, and an AI Assistant—features missing in Userpilot.
UserGuiding is easier to use, especially when it comes to custom events, analytics, and segmentation—which can feel complex on Userpilot.
After significant research and extensive testing into onboarding products for our new SaaS product, we decided on UserGuiding after understanding their product to be the best out of the bunch. With AI chatbot integration, seamless checklists, and significant segmenting, they blew the competition out of the water.”
UserGuiding offers lots of interesting features. The platform is easy to navigate. We use UserGuiding as a virtual assistant to help our users navigate our CMS platform and ease their experience.”
We had an easy and straightforward process to setting it up and begin using. The fact that the platform is intuitive helped us during a time where we need to move fast. As a startup it was also important to be budget conscious and UserGuiding is one of the most affordable yet provides what you need.”
No! UserGuiding is designed for easy migration. CSV import/export for user data, and dedicated support to help with the transition.
No technical dependency—just install the UserGuiding script and start building. Most customers fully migrate in under a week , with minimal disruption.
AI Assistant – Smart chatbot that answers your users questions by leveraging sources you add (Guides, knowledge base, URLs, PDF files).
Knowledge Base & Product Updates – Keep users informed directly from your application
More affordable pricing – Get similar and better functionality at a lower cost.
Simpler no-code setup – Faster implementation with an intuitive UI.
UserGuiding starts at $174/month (billed annually), and includes all core adoption features, AI Assistant, Product Updates and Surveys.
1. Sign up for a free UserGuiding trial – No credit card needed, and you can explore the platform immediately.
2. Install UG’s script on your webapp.
3. Recreate your guides using the builder extension.
4. Import your existing data via CSV to UserGuiding.
👉 Pro Tip: Start with critical onboarding guides first, then migrate secondary elements.
📞 Ask our consultants about our migration service from Userpilot to UserGuiding
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We had a significant problem engaging our users on our platform and making it clearer in terms of user experience. The user guiding tours have been life-changing, as well as the other possibilities the tool offers, such as the knowledge base, AI chat, and more.”