WEBINARS

Become a user onboarding expert with our webinars

Everyone loves webinars, because you can learn so much. Our webinars are different: You can just watch them.

“Aha!” moment

Watch our sales manager, Anas, while he teaches you how you can onboard new users and highlight the shortest way to the “Aha!” moment. Recorded, takes 52 minutes.

User onboarding & user experience

Watch our sales manager Anas and growth manager John while they discuss the importance of user onboarding for user acquisition and experience. Recorded, takes 62 minutes.

Philipp Wolf – CEO of Custify

Why Customer Health Score is Getting More ImportantAfter seeing companies spend big money with no systematic approach to customer success, Philipp founded Custify – a tool that lets agents spend time with clients—instead of organizing CRM data.

Ken Peterson – President at QuestionsPro

The Impacts of Employee Experience on CS TeamsWith a background in Mathematical Operations Research and with over two decades in Customer Experience consulting, Ken finds ways that companies can be more profitable through truly actionable insights in data.

Personalized user onboarding

Watch our sales manager, Anas, while he teaches you how to build a personalized user onboarding journey without coding and making it live. Recorded, takes 68 minutes.

Your personalized user onboarding content

Watch our sales manager, Anas, while he teaches you how set-up an onboarding process and the advanced settings options. Recorded, takes 60 minutes.

Clayton Costa – VP of CS at Drishti

Driving Change Management in COVID timesClayton is a senior Customer Success leader, with 25+ years of experience in enterprise software. Mostly focused on SaaS, AI servicing Supply Chain Management and Manufacturing industries.

Cairo Amani – Head of CX at Cutback Coach

Strategies of High Performing Customer Success ManagersCairo is a tech influencer and career strategist based in Brooklyn New York. She is currently Head of Customer Experience at Cutback Coach, helping customers transform their relationship with alcohol.

Product success

Watch our sales manager, Anas, while he teaches you the new way of user onboarding that helps you turn your skeptical prospects into happy customers. Recorded, takes 59 minutes.

Maranda Dziekonski – Senior VP of CS and People Ops at Swiftly

Fireside Chat with Maranda DziekonskiMaranda has over 20 years of experience both working in and building world-class operations. She has extensive experience building and scaling teams in early and mid-stage startups and has been part of 3 companies with successful exits (one unicorn).

Chris Gale – CEO of Vieworks

Using Video Perks to increase engagement, educate and upsellChris is a serial entrepreneur and the Founder and CEO of Vieworks, a video solution that allows companies to reward their users with coupons, contests or discounts for watching their content.

Suzan & Gabriel from UserGuiding

Customer Retention: How to maximize it with scalable strategiesSuzan Çalcalı and Gabriel Valandro are from UserGuiding’s Customer Success Team. They’ll share their insights and suggestions to improve customer retention with better onboarding.