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Offer in-app support & self-service
Add FAQs, help articles, guides & more
Include checklists to make onboarding accessible at all times
Integrate with your own knowledge base
Offer in-app support & self-service
Add FAQs, help articles, guides & more
Include checklists to make onboarding accessible at all times
Integrate with your own knowledge base
UserGuiding’s Resource Centers allow you to connect your knowledge base and provide users with the ability to search all your support articles, in your software.
UserGuiding’s Resource Centers allow you to connect your knowledge base and provide users with the ability to search all your support articles, in your software.
With Resource Centers, your users will be able to access their interactive onboarding material and user guides anytime they need.
With Resource Centers, your users will be able to access their interactive onboarding material and user guides anytime they need.
“With UserGuiding’s Resource Center feature, the process of getting help is pretty straightforward.”
Most knowledge base providers are supported for the Resource Centers, you only need to know its URL. Learn more on our help article.
A Resource Center is a UX widget that can be used inside your app, to display helpful content or allow users to search support articles with ease.
You can use the Resource Center to display any type of content to your users; blog articles, YouTube videos, promotions, discounts, product updates, news…
Yes, you can create multiple resource centers that have different content and is triggered based on different user segments and URLs.
Yes, you can add these UserGuiding JavaScript API commands to the element you want to trigger the Resource Center: userGuiding.launchResourceCenter(resourceCenterId) userGuiding.expandResourceCenter(resourceCenterId)