Include checklists to make onboarding accessible at all times
Integrate with your own knowledge base
Your Knowledge Base is One Search Away
UserGuiding’s Resource Centers allow you to connect your knowledge base and provide users with the ability to search all your support articles, in your software.
A Resource Center is a UX widget that can be used inside your app, to display helpful content or allow users to search support articles with ease.
What knowledge base software is compatible with UserGuiding’s Resource Centers?
All knowledge base providers are supported for the Resource Centers, you only need to know its URL.
What else can I display in my Resource Center outside UserGuiding guides and my support articles?
You can use the Resource Center to display any type of content to your users; blog articles, YouTube videos, promotions, discounts, product updates, news…
Can I have different resource centers for different pages?
Yes, you can create multiple resource centers that have different content and is triggered based on different user segments and URLs.
Can I trigger the resource center from a link/button click?
Yes, you can add these UserGuiding JavaScript API commands to the element you want to trigger the Resource Center: userGuiding.launchResourceCenter(resourceCenterId) userGuiding.expandResourceCenter()
