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AI Assistant
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Segmentation
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Integrations
Connect your favorite tools to send & receive data with UserGuiding.
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Become a user onboarding expert with our webinars.
Ebooks
Your next favourite free resources to improve your skills.
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Latest features and improvements by the UserGuiding Team.
ProductLed Academy
Discover our partnership with the world’s leading PLG experts.
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Receive the latest news on onboarding and product adoption.
Blog
Latest updates and useful hints with UserGuiding flavour.
UG University
Become a UserGuiding pro with our extensive video library.
Partnerships
See what kind of partnerships you can build with UserGuiding.
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Product
AI Assistant
Knowledge Base
Product Updates
Announcement Modals
Tooltips
Customization
Segmentation
NPS Surveys
Hotspots
In-App Surveys
Analytics
Onboarding Checklists
Product Tours
Resource Centers
Customers
Pricing
Resources
Webinars
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Product Updates
UG University
Blog
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Suzan Çalcalı
Customer Success Manager
UserGuiding
Suzan is a former Customer Success Manager of UserGuiding, a code-free product walkthrough software that helps teams scale user onboarding and boost user engagement.
Let's connect
Articles
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March 14 2024
16 Customer Success Metrics and KPIs to Track in 2025
October 13 2023
What is Customer Effort Score and How to Calculate CES
June 22 2023
A Guide to the Customer Lifecycle: Definition & Stages
Weekly tips, exclusive guides, and insider interviews on product and growth.
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