Events > Winning Customer Success Strategies for 2021

Ken Peterson – The Impacts of Employee Experience on Customer Success Teams

In this session, Ken Peterson – CX of QuestionPRO – talked about why companies should consider employee experience as much as customer experience.

Ken Peterson: https://www.linkedin.com/in/kenpeterson/
QuestionPRO: https://www.questionpro.com

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“It is very intuitive and easy to work with. The attributes and segments work so good and easy to setup.
The Chrome extension is also easy to install and use. Very intuitive tool and excellent customer support!”

product announcement bar testimonial

Torben Stigaard
@plandisc.com

saas onboarding software