PRICING

Cheaper than what a bad user onboarding is costing you

Showcase how your product works to new users and guide them to success

Basic

$199/Mo

$166/Mo

BILLED MONTHLY

BILLED YEARLY

  • 2,500 Monthly Active Users
  • UserGuiding Branding
  • Single Team Member
  • 20 Active Guides
  • 20 Active Hotspots
  • 2 Active Onboarding Checklist
  • 2 Active Containers
  • Limited Customization
  • Limited Support
  • NPS Survey
  • Personalization & Segmentation
  • User Identification
  • UserGuiding API Access
  • Usage Analytics & Reporting
  • Integrations

Professional

$399/Mo

$333/Mo

BILLED MONTHLY

BILLED YEARLY

  • 5,000 Monthly Active Users
  • No UserGuiding Branding
  • 5 Team Members
  • Unlimited Guides
  • Unlimited Hotspots
  • Unlimited Onboarding Checklists
  • 5 Active Containers
  • Full Customization
  • Full Support
  • NPS Survey
  • Personalization & Segmentation
  • User Identification
  • UserGuiding API Access
  • Usage Analytics & Reporting
  • Integrations

Corporate

Get Custom Quote

Get Custom Quote

BILLED MONTHLY

BILLED YEARLY

  • Custom Monthly Active Users
  • No UserGuiding Branding
  • Unlimited Team Members
  • Unlimited Guides
  • Unlimited Hotspots
  • Unlimited Onboarding Checklists
  • Unlimited Containers
  • Customization and Custom CSS
  • Full Support and Coaching
  • NPS Survey
  • Personalization & Segmentation
  • User Identification
  • UserGuiding API Access
  • Usage Analytics & Reporting
  • Integrations
  • SLA
  • DPA
  • Single sign-on
  • EU server location
  • Security Audit

30 Days Money-Back Guarantee

Try UserGuiding for free up to 14 Days. After the free trial period, we give you an extra 30 days to decide. Completely risk-free!

user onboarding software pricing

Frequently Asked Questions

Do you have a Free Trial?

Of course! We understand that everyone wants to test out the functionality and the quality of the tool before subscribing. You can test the features of UserGuiding for 14-days to better understand how we can help you!

What happens if I exceed MAU quota?

When you exceed your MAU quota, you can keep using the extension but your guides won’t work on the live website. No bad surprises regarding invoices of UserGuiding. If you want to increase your quota, please contact us.

How does UserGuiding comply with GDPR?

UserGuiding is fully compliant with the GDPR. You can read the details of our GDPR compliance, the kinds of data we collect, and the procedures for handling GDPR-related requests on our Privacy Policy.

Can I use UserGuiding for mobile apps or mobile websites?

UserGuiding is a tool for web applications. It works with all web applications regardless of the technology used and on any device having a viewport wider than 800px. Thus, the tool does not work on mobile devices for now.

What does Monthly Active Users Mean?

Monthly Active User (MAU) is the total number of unique user IDs that login to your platform in any given month. We don’t charge you for dormant (idle) users who may be in your database but don’t log any activity during a given month. Check out this article for more info.

Do I need to be a designer or a developer to use UserGuiding?

No, you don’t need to be a designer or developer to use UserGuiding. Our tool is easy to use and completely code-free.

On which browsers can my end users view product guides?

Your end users can view the guides in all browsers without any installation or preparation. As a product/web application owner, you can create your interactive guides using Google Chrome.

Does UserGuiding work with SPAs (Single Page Applications)?

UserGuiding is built with React and works well with the modern front end frameworks including React, Angular and Vue.

Do you still have any questions?

That’s awesome! You can schedule a 15-min discovery call with our product experts to discuss how we can help you grow YOUR business.

user onboarding software pricing
userguiding tesimonials mazars thanh pham

Thanh Pham
@mazars.com

“UserGuiding is helping us to train and onboard a large number of people across borders. As a result, we are reducing customer support workload and the need for 1:1s.”

user onboarding testimonials youbim

Macarena DAHER
@youbim.com

“The design and interface of UserGuiding are very friendly. With a few clicks you already have the first steps of your interactive guide.”

userguiding tesimonials canopy david palmer

David Palmer
@getcanopy.com

“We wanted a solution that could do really well in the user onboarding vertical. We’ve used Intercom, WalkMe, and Pendo; but they were trying to do so many things at once it felt overwhelming. UserGuiding felt like a simple strategy that we could easily adopt for our solution, and we ended up decreasing our support load by 20% with UserGuiding.”

Join 2,000+ teams creating better experiences.

14-Day Free Trial, with an extra 30-Day Money Back Guarantee!

saas onboarding software