Cheaper than what a bad user onboarding is costing you. And we have money-back guarantee!
SAVE 30%
SAVE $480
$129/Mo
$89/Mo
BILLED MONTHLY
BILLED YEARLY
Onboard new users and engage customers throughout their lifecycles. Ideal for startups and SMBs like:
Up to 2,500 Monthly Active Users
RECOMMENDED
SAVE $1,320
$499/Mo
$389/Mo
BILLED MONTHLY
BILLED YEARLY
Maximize activation, customer revenue, and retention. Ideal for rapidly growing companies like:
Up to 20,000 Monthly Active Users
Basic Plan
Professional Plan
Corporate Plan
Product Engagement | |||
---|---|---|---|
Guides | 20 Active | Unlimited | Unlimited |
Hotspots | 20 Active | Unlimited | Unlimited |
Onboarding Checklists | 2 Active | Unlimited | Unlimited |
Resource Centers | 1 Active | Unlimited | Unlimited |
Feedback Collection | |||
---|---|---|---|
NPS Surveys |
Reporting and Targeting | |||
---|---|---|---|
Engagement Analytics | |||
User Identification & Tracking | |||
Adoption Tracker (Coming Soon) | |||
Audience Segmentation | |||
Custom Attributes | |||
User Details & Activity Feed | |||
Custom Events | |||
Weekly Reports | |||
Error Logging (Coming Soon) |
Customization | |||
---|---|---|---|
Customizable Themes | 1 | 5 | Unlimited |
Language Localization | |||
Dynamic Material Personalization | |||
Remove Userguiding Branding | |||
Custom CSS | |||
Material Scheduling | |||
Appearance Frequency Customization |
Integrations | |||
---|---|---|---|
Google Analytics | |||
Webhooks | |||
Segment | |||
Mixpanel | |||
Amplitude | |||
Zapier (Coming Soon) | |||
Hubspot | |||
Intercom | |||
Slack | |||
Woopra | |||
Knowledge Base Integrations | |||
Live Chat Software Integrations |
Account Details | |||
---|---|---|---|
Monthly Active Users Quota | 2,500 | 20,000 | Custom |
Role and Permission Management | |||
Team Members | 1 | 5 | Unlimited |
Number of Domains | 2 | 5 | Unlimited |
UserGuiding Now – Employee Onboarding Module |
Services | |||
---|---|---|---|
Troubleshooter Access | |||
Help Center | |||
UserGuiding University | |||
E-mail Support | |||
Live Chat Support | |||
Dedicated Customer Success Manager |
Feedback Collection | ||
---|---|---|
NPS Surveys | Bsc. | |
Pro. | ||
Crp. |
Reporting And Targeting | ||
---|---|---|
Engagement Analytics | Bsc. | |
Pro. | ||
Crp. | ||
User Identification & Tracking | Bsc. | |
Pro. | ||
Crp. | ||
Adoption Tracker (Coming Soon) | Bsc. | |
Pro. | ||
Crp. | ||
Audience Segmentation | Bsc. | |
Pro. | ||
Crp. | ||
Custom Attributes | Bsc. | |
Pro. | ||
Crp. | ||
Custom Events (Coming Soon) | Bsc. | |
Pro. | ||
Crp. | ||
Weekly Reports | Bsc. | |
Pro. | ||
Crp. | ||
Error Logging (Coming Soon) | Bsc. | |
Pro. | ||
Crp. |
Customization | ||
---|---|---|
Customization Themes | Bsc. | 1 |
Pro. | 5 | |
Crp. | Unlimited | |
Language Localization | Bsc. | |
Pro. | ||
Crp. | ||
Dynamic Material Personalization | Bsc. | |
Pro. | ||
Crp. | ||
Remove UserGuiding branding | Bsc. | |
Pro. | ||
Crp. | ||
Custom CSS | Bsc. | |
Pro. | ||
Crp. | ||
Material Scheduling | Bsc. | |
Pro. | ||
Crp. | ||
Appearance Frequency Customization | Bsc. | |
Pro. | ||
Crp. |
Integrations | ||
---|---|---|
Google Analytics | Bsc. | |
Pro. | ||
Crp. | ||
Webhooks | Bsc. | |
Pro. | ||
Crp. | ||
Segment | Bsc. | |
Pro. | ||
Crp. | ||
Mixpanel | Bsc. | |
Pro. | ||
Crp. | ||
Zapier (Coming soon) | Bsc. | |
Pro. | ||
Crp. | ||
Hubspot | Bsc. | |
Pro. | ||
Crp. | ||
Intercom | Bsc. | |
Pro. | ||
Crp. | ||
Slack | Bsc. | |
Pro. | ||
Crp. | ||
Woopra | Bsc. | |
Pro. | ||
Crp. | ||
Knowledge Base Integrations | Bsc. | |
Pro. | ||
Crp. |
Account Details | ||
---|---|---|
Monthly Active Users Quota | Bsc. | 2,500 |
Pro. | 20,000 | |
Crp. | Custom | |
Role and Permission Management | Bsc. | |
Pro. | ||
Crp. | ||
Team Members | Bsc. | 1 |
Pro. | 5 | |
Crp. | Unlimited | |
Number of Domains | Bsc. | 2 |
Pro. | 5 | |
Crp. | Unlimited | |
UserGuiding Now – Employee Onboarding Module | Bsc. | |
Pro. | ||
Crp. |
Services | ||
---|---|---|
Troubleshooter Access | Bsc. | |
Pro. | ||
Crp. | ||
Help Center | Bsc. | |
Pro. | ||
Crp. | ||
UserGuiding University | Bsc. | |
Pro. | ||
Crp. | ||
E-mail Support | Bsc. | |
Pro. | ||
Crp. | ||
Live Chat Support | Bsc. | |
Pro. | ||
Crp. | ||
Dedicated Customer Success Manager | Bsc. | |
Pro. | ||
Crp. |
UserGuiding doesn’t support native mobile apps at the moment, but your content can be displayed on all modern web browsers regardless of the device used. However, you will need to contact us for displaying your content on screens smaller than 800px, since we’re currently testing this feature.
Yes. UserGuiding has text support and easy language localization enabled for all languages and scripts available within modern browsers. You can create multilingual content such as guides, onboarding checklists, and a Net Promoter Survey and show them to their target audience. Check out our guide to learn more.
Yes, hosting on an EU server is optional at $50. If you don’t want your account hosted on a US server, you can request to switch your content to an EU server located in Frankfurt, Germany. Keep in mind that the switching process would cause data loss. Therefore, request it as soon as possible if it is necessary for you.
You can manage your Add-On Preferences within the UserGuiding Panel to purchase extra MAU, extra seats for team members, extra containers, features that aren’t included in your pricing plan, and white-label branding. Check out this article to learn more about add-on management.
Of course! We understand that everyone wants to test out the functionality and the quality of the tool before subscribing. You can test the features of UserGuiding for 14-days to better understand how we can help you!
When you exceed your MAU quota, you can keep using the extension but your guides won’t work on the live website. No bad surprises regarding invoices of UserGuiding. If you want to increase your quota, please contact us.
UserGuiding is fully compliant with the GDPR. You can read the details of our GDPR compliance, the kinds of data we collect, and the procedures for handling GDPR-related requests on our Privacy Policy.
Monthly Active User (MAU) is the total number of unique user IDs that login to your platform in any given month. We don’t charge you for dormant (idle) users who may be in your database but don’t log any activity during a given month. Check out this article for more info.
No, you don’t need to be a designer or developer to use UserGuiding. Our tool is easy to use and completely code-free.
Your end users can view the guides in all browsers without any installation or preparation. As a product/web application owner, you can create your interactive guides using Google Chrome.
UserGuiding is built with React and works well with the modern front end frameworks including React, Angular and Vue.
14-Day Free Trial, with an extra 30-Day Money Back Guarantee!
“The handling of UserGuiding was so simple that we could create fast, flexible, and individual training and guides in no time.”
Thanh Pham
@mazars
“UserGuiding felt like a simple strategy that we could easily adopt for our solution.”
David Palmer
@getcanopy
“I would recommend the tool to SaaS platforms that are looking to improve their customer education.”
Chris Gale
@vieworks