PRICING

Cheaper than what a bad user onboarding is costing you

Showcase how your product works to new users and guide them to success

Start paying only if you love UserGuiding! 14-day trial and 30-day guarantee

Basic

$99/Mo

$82/Mo

BILLED MONTHLY

BILLED YEARLY


Onboard new users and engage customers throughout their lifecycles. Ideal for startups and SMBs like:


Up to 2,500 Monthly Active Users

  • Most affordable option for the value on the market
  • Access to NPS, integrations and user identification
  • Email and chat support

Professional

$399/Mo

$333/Mo

BILLED MONTHLY

BILLED YEARLY


Maximize activation, customer revenue, and retention. Ideal for rapidly growing companies like:


Up to 20,000 Monthly Active Users

  • Unlimited Guides, hotspots and checklists
  • No Userguiding branding
  • Full access to customer support

Corporate

$699+/Mo

$583+/Mo

BILLED MONTHLY

BILLED YEARLY


Transform your product experience. Ideal for businesses with >500 employees or multiple products like:


Custom Monthly Active Users

  • Fully customizable including CSS
  • Personalized coaching
  • SLA, DPA and Security Audit

Working for a startup? We love startups! And we have a discounted plan for eligible companies.

Start paying only if you love UserGuiding! 14-day trial and 30-day guarantee

Feature Comparison

BasicProfessionalCorporate
Monthly Active Users2,50020,000Custom
Guides and Hotspots20UnlimitedUnlimited
Onboarding checklists2UnlimitedUnlimited
Resource center1UnlimitedUnlimited
Seats15Unlimited
Domains25Unlimited
CustomizationLimitedFullFull +
Custom CSS
SupportEmail + ChatEmail + ChatFull Support +
Coaching

Included in All Plans

  • Localization
  • NPS Surveys
  • Personalization & Segmentation
  • User Identification
  • UserGuiding API Access
  • Usage Analytics & Reporting
  • Integrations
  • Email & Chat Support
user onboarding software pricing

30 day, money back guarantee

Try UserGuiding risk-free,
love it or get a full refund!!

2000+ businesses are onboarding their users every day with UserGuiding.
We know you’ll love it too.

Try UserGuiding for free up to 14 days. After the free trial period, we give you and extra 30 days to decide. Completely risk-free!

Onboarding is easy 

Build your new onboarding flow in hours, not weeks!

Contrary to other tools that require technical know-how to set-up and implement, UserGuiding is entirely no-code.

If you need anything, our amazing customer support team is available to help.

Frequently Asked Questions

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Do you have a Free Trial?

Of course! We understand that everyone wants to test out the functionality and the quality of the tool before subscribing. You can test the features of UserGuiding for 14-days to better understand how we can help you!

What happens if I exceed MAU quota?

When you exceed your MAU quota, you can keep using the extension but your guides won’t work on the live website. No bad surprises regarding invoices of UserGuiding. If you want to increase your quota, please contact us.

How does UserGuiding comply with GDPR?

UserGuiding is fully compliant with the GDPR. You can read the details of our GDPR compliance, the kinds of data we collect, and the procedures for handling GDPR-related requests on our Privacy Policy.

Can I use UserGuiding for mobile apps or mobile websites?

UserGuiding is a tool for web applications. It works with all web applications regardless of the technology used and on any device having a viewport wider than 800px. Thus, the tool does not work on mobile devices for now.

What does Monthly Active Users Mean?

Monthly Active User (MAU) is the total number of unique user IDs that login to your platform in any given month. We don’t charge you for dormant (idle) users who may be in your database but don’t log any activity during a given month. Check out this article for more info.

Do I need to be a designer or a developer to use UserGuiding?

No, you don’t need to be a designer or developer to use UserGuiding. Our tool is easy to use and completely code-free.

On which browsers can my end users view product guides?

Your end users can view the guides in all browsers without any installation or preparation. As a product/web application owner, you can create your interactive guides using Google Chrome.

Does UserGuiding work with SPAs (Single Page Applications)?

UserGuiding is built with React and works well with the modern front end frameworks including React, Angular and Vue.

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userguiding tesimonials mazars thanh pham

Thanh Pham
@mazars.com

“UserGuiding is helping us to train and onboard a large number of people across borders. As a result, we are reducing customer support workload and the need for 1:1s.”

userguiding tesimonials autorola kathleen brummit

Kathleen Brummit
@autorolagroup

“We chose UserGuiding because we were looking for a scalable and consistent method of delivering training to our users who are present in 13 different markets around the world. The tool not only helped us in onboarding new users, but also increased adoption of the product.”

userguiding tesimonials canopy david palmer

David Palmer
@getcanopy.com

“We wanted a solution that could do really well in the user onboarding vertical. We’ve used Intercom, WalkMe, and Pendo; but they were trying to do so many things at once it felt overwhelming. UserGuiding felt like a simple strategy that we could easily adopt for our solution, and we ended up decreasing our support load by 20% with UserGuiding.”

Join 2,000+ teams creating better experiences.

14-Day Free Trial, with an extra 30-Day Money Back Guarantee!

saas onboarding software