Cheaper than what a bad user onboarding is costing you
Showcase how your product works to new users and guide them to success
Start paying only if you love UserGuiding! 14-day trial and 30-day guarantee
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Onboard new users and engage customers throughout their lifecycles. Ideal for startups and SMBs like:
Up to 2500 Monthly Active Users
- Most affordable option for the value on the market
- Access to NPS, integrations and user identification
- Email and chat support
Maximize activation, customer revenue, and retention. Ideal for rapidly growing companies like:
Up to 5000 Monthly Active Users
- Unlimited Guides, hotspots and checklists
- No Userguiding branding
- Full access to customer support
Transform your product experience. Ideal for businesses with >500 employees or multiple products like:
Custom Monthly Active Users
- Fully customizable including CSS
- Personalized coaching
- SLA, DPA and Security Audit
|Monthly Active Users||2500||5000||Custom|
|Guides and Hotspots||20||Unlimited||Unlimited|
|Support||Email + Chat||Full Support +|
Included in All Plans
- NPS Surveys
- Personalization & Segmentation
- User Identification
- UserGuiding API Access
- Usage Analytics & Reporting
- Email & Chat Support
30 day, money back guarantee
Try UserGuiding risk-free,
love it or get a full refund!!
2000+ businesses are onboarding their users every day with UserGuiding.
We know you’ll love it too.
Try UserGuiding for free up to 14 days. After the free trial period, we give you and extra 30 days to decide. Completely risk-free!
Onboarding is easy
Build your new onboarding flow in hours, not weeks!
Contrary to other tools that require technical know-how to set-up and implement, UserGuiding is entirely no-code.
If you need anything, our amazing customer support team is available to help.
Frequently Asked Questions
Do you have a Free Trial?
Of course! We understand that everyone wants to test out the functionality and the quality of the tool before subscribing. You can test the features of UserGuiding for 14-days to better understand how we can help you!
What happens if I exceed MAU quota?
When you exceed your MAU quota, you can keep using the extension but your guides won’t work on the live website. No bad surprises regarding invoices of UserGuiding. If you want to increase your quota, please contact us.
How does UserGuiding comply with GDPR?
Can I use UserGuiding for mobile apps or mobile websites?
UserGuiding is a tool for web applications. It works with all web applications regardless of the technology used and on any device having a viewport wider than 800px. Thus, the tool does not work on mobile devices for now.
What does Monthly Active Users Mean?
Monthly Active User (MAU) is the total number of unique user IDs that login to your platform in any given month. We don’t charge you for dormant (idle) users who may be in your database but don’t log any activity during a given month. Check out this article for more info.
Do I need to be a designer or a developer to use UserGuiding?
No, you don’t need to be a designer or developer to use UserGuiding. Our tool is easy to use and completely code-free.
On which browsers can my end users view product guides?
Your end users can view the guides in all browsers without any installation or preparation. As a product/web application owner, you can create your interactive guides using Google Chrome.
Does UserGuiding work with SPAs (Single Page Applications)?
UserGuiding is built with React and works well with the modern front end frameworks including React, Angular and Vue.
“UserGuiding is helping us to train and onboard a large number of people across borders. As a result, we are reducing customer support workload and the need for 1:1s.”
“The design and interface of UserGuiding are very friendly. With a few clicks you already have the first steps of your interactive guide.”
“We wanted a solution that could do really well in the user onboarding vertical. We’ve used Intercom, WalkMe, and Pendo; but they were trying to do so many things at once it felt overwhelming. UserGuiding felt like a simple strategy that we could easily adopt for our solution, and we ended up decreasing our support load by 20% with UserGuiding.”
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14-Day Free Trial, with an extra 30-Day Money Back Guarantee!