Pricing

Cheaper than what a bad user onboarding is costing you.

Completely risk-free with 14-day free trial and a
30-day money back guarantee!

Basic Plan

$99/Mo

$82/Mo

BILLED MONTHLY

BILLED YEARLY

Onboard new users and engage customers throughout their lifecycles. Ideal for startups and SMBs like:


Up to 2,500 Monthly Active Users

  • Most affordable option for the value on the market
  • Access to NPS, integrations and user identification
  • Email and chat support

RECOMMENDED

Professional Plan

$399/Mo

$333/Mo

BILLED MONTHLY

BILLED YEARLY

Maximize activation, customer revenue, and retention. Ideal for rapidly growing companies like:


Up to 20,000 Monthly Active Users

  • Unlimited Guides, hotspots and checklists
  • No Userguiding branding
  • Full access to customer support

Corporate Plan

$699+/Mo

$583+/Mo

BILLED MONTHLY

BILLED YEARLY

Transform your product experience. Ideal for enterprises with multiple products like:


Custom Monthly Active Users

  • Fully customizable including CSS
  • Personalized coaching
  • SLA and DPA

Feature Comparison

Basic Plan

Professional Plan

Corporate Plan

Product Engagement
Guides20 ActiveUnlimitedUnlimited
Hotspots20 ActiveUnlimitedUnlimited
Onboarding Checklists2 ActiveUnlimitedUnlimited
Resource Centers1 ActiveUnlimitedUnlimited
Feedback Collection
NPS Surveys
Reporting and Targeting
Engagement Analytics
User Identification & Tracking
Adoption Tracker (Coming Soon)
Audience Segmentation
Custom Attributes
Custom Events (Coming Soon)
Weekly Reports
Error Logging (Coming Soon)
Customization
Customizable Themes
Dynamic Material Personalization
Remove Userguiding Branding
Custom CSS
Material Scheduling
Appearance Customization (Coming Soon)
Integrations
Google Analytics
Webhooks
Segment
Mixpanel
Zapier (Coming Soon)
Hubspot (Coming Soon)
Intercom
Slack
Woopra
Knowledge Base Integrations
Account Details
Monthly Active Users Quota2,50020,000Custom
Role and Permission Management
Team Members15Unlimited
Number of Domains25Unlimited
UserGuiding Now – Employee Onboarding Module
Services
Troubleshooter Access
Help Center
UserGuiding University
E-mail Support
Live Chat Support
Dedicated Customer Success Manager
Implementation Support

Feature Comparison

Product Engagement
GuidesBsc. 20 Active
Pro. Unlimited
Crp. Unlimited
HotspotsBsc. 20 Active
Pro. Unlimited
Crp. Unlimited
Onboarding ChecklistsBsc. 2 Active
Pro. Unlimited
Crp. Unlimited
Resource CentersBsc. 1 Active
Pro. Unlimited
Crp. Unlimited
Feedback Collection
NPS SurveysBsc.
Pro.
Crp.
Reporting And Targeting
Engagement AnalyticsBsc.
Pro.
Crp.
User Identification & TrackingBsc.
Pro.
Crp.
Adoption Tracker (Coming Soon)Bsc.
Pro.
Crp.
Audience SegmentationBsc.
Pro.
Crp.
Custom AttributesBsc.
Pro.
Crp.
Custom Events (Coming Soon)Bsc.
Pro.
Crp.
Weekly ReportsBsc.
Pro.
Crp.
Error Logging (Coming Soon)Bsc.
Pro.
Crp.
Customization
Customization ThemesBsc.
Pro.
Crp.
Dynamic Material PersonalizationBsc.
Pro.
Crp.
Remove UserGuiding brandingBsc.
Pro.
Crp.
Custom CSSBsc.
Pro.
Crp.
Material SchedulingBsc.
Pro.
Crp.
Appearance Customization (Coming Soon)Bsc.
Pro.
Crp.
Integrations
Google AnalyticsBsc.
Pro.
Crp.
WebhooksBsc.
Pro.
Crp.
SegmentBsc.
Pro.
Crp.
MixpanelBsc.
Pro.
Crp.
Zapier (Coming soon)Bsc.
Pro.
Crp.
Hubspot (Coming Soon)Bsc.
Pro.
Crp.
IntercomBsc.
Pro.
Crp.
SlackBsc.
Pro.
Crp.
WoopraBsc.
Pro.
Crp.
Knowledge Base IntegrationsBsc.
Pro.
Crp.
Account Details
Monthly Active Users QuotaBsc. 2,500
Pro. 20,000
Crp. Custom
Role and Permission ManagementBsc.
Pro.
Crp.
Team MembersBsc. 1
Pro. 5
Crp. Unlimited
Number of DomainsBsc. 2
Pro. 5
Crp. Unlimited
UserGuiding Now – Employee Onboarding ModuleBsc.
Pro.
Crp.
Services
Troubleshooter AccessBsc.
Pro.
Crp.
Help CenterBsc.
Pro.
Crp.
UserGuiding UniversityBsc.
Pro.
Crp.
E-mail SupportBsc.
Pro.
Crp.
Live Chat SupportBsc.
Pro.
Crp.
Dedicated Customer Success ManagerBsc.
Pro.
Crp.
Implementation SupportBsc.
Pro.
Crp.

2000+ businesses are onboarding their users every day with UserGuiding. We know you’ll love it too.

Frequently
Asked
Questions

Do you have a Free Trial?

Of course! We understand that everyone wants to test out the functionality and the quality of the tool before subscribing. You can test the features of UserGuiding for 14-days to better understand how we can help you!

What happens if I exceed MAU quota?

When you exceed your MAU quota, you can keep using the extension but your guides won’t work on the live website. No bad surprises regarding invoices of UserGuiding. If you want to increase your quota, please contact us.

How does UserGuiding comply with GDPR?

UserGuiding is fully compliant with the GDPR. You can read the details of our GDPR compliance, the kinds of data we collect, and the procedures for handling GDPR-related requests on our Privacy Policy.

Can I use UserGuiding for mobile apps or mobile websites?

UserGuiding is a tool for web applications. It works with all web applications regardless of the technology used and on any device having a viewport wider than 800px. Thus, the tool does not work on mobile devices for now.

What does Monthly Active Users Mean?

Monthly Active User (MAU) is the total number of unique user IDs that login to your platform in any given month. We don’t charge you for dormant (idle) users who may be in your database but don’t log any activity during a given month. Check out this article for more info.

Do I need to be a designer or a developer to use UserGuiding?

No, you don’t need to be a designer or developer to use UserGuiding. Our tool is easy to use and completely code-free.

On which browsers can my end users view product guides?

Your end users can view the guides in all browsers without any installation or preparation. As a product/web application owner, you can create your interactive guides using Google Chrome.

Does UserGuiding work with SPAs (Single Page Applications)?

UserGuiding is built with React and works well with the modern front end frameworks including React, Angular and Vue.

Does UserGuiding support multi-language content?

Yes. UserGuiding has text support enabled for all languages and scripts available within modern browsers. You can create multilingual content such as guides, onboarding checklists, and NPS surveys and show them to their target audience. Check out our guide to learn more.

Join 2,000+ teams creating better experiences

14-Day Free Trial, with an extra 30-Day Money Back Guarantee!

HERE’S WHAT OUR CUSTOMERS SAY ABOUT US

“The handling of UserGuiding was so simple that we could create fast, flexible, and individual training and guides in no time.”

Thanh Pham
@mazars

“UserGuiding felt like a simple strategy that we could easily adopt for our solution.”

David Palmer
@getcanopy

“I would recommend the tool to SaaS platforms that are looking to improve their customer education.”

Chris Gale
@vieworks