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Test user satisfaction with NPS surveys
Ask for feedback in-app with different surveys
Decide when, where & to whom to trigger
Test user satisfaction with NPS surveys
Ask for feedback in-app with different surveys
Decide when, where & to whom to trigger
Ask the right questions inside your app for maximum engagement. Start with a template or create what you have in mind in minutes.
Ask the right questions inside your app for maximum engagement. Start with a template or create what you have in mind in minutes.
Get a summary of survey responses on your dashboard or dig into detail in the users page. Segment users based on responses and start engaging.
Get a summary of survey responses on your dashboard or dig into detail in the users page. Segment users based on responses and start engaging.
How TimeSolv increased survey completion by 10% with UserGuiding’s in-app survey elements.
An in-app survey is where you display a popup screen or a modal on top of your UI to get feedback from your customers.
Because in-app surveys are inside your own app, they reduce the friction in the survey-filling process for the user. Therefore, in-app surveys are likely to get more submissions.
There are various software for creating different types of surveys that can be displayed in your app. For example, UserGuiding can help you display NPS, thumbs up-down, open ended question, multiple selection, and many more survey types.
Yes, you can use UserGuiding’s Segmentation feature to create custom segments for users who submitted different scores to your NPS and other surveys, and target these users with personalized in-app content.