Are you looking for an alternative user onboarding tool to UserGuiding?
I’m here to tell you why it might be a bad idea.
Most tools in the user onboarding industry usually offer high prices for limited features and are too complex for non-technical people. With UserGuiding, we aim to be an exception.
What is UserGuiding?
Creating and managing a user onboarding flow insource and from scratch is an extremely difficult task. Turning your onboarding into an engine of growth is even harder to accomplish.
That is why 3rd-party user onboarding solutions were established.
UserGuiding is a code-free user onboarding software for web products. It offers various onboarding elements such as interactive product tours, feature highlights, onboarding checklists, NPS surveys, and much more; check out our Features Page.
What makes UserGuiding the best user onboarding tool?
The advantages of using UserGuiding as your onboarding solution rather than other tools on the market can be summarized to a more variety of features, better pricing, simpler and easy-to-use, and better customer service.
Let’s take a look at these advantages one by one:
Wide Variety of Features
UserGuiding provides you with many ways to interact with your users, new or regular, and improve their User Experience.
With UserGuiding’s many features, you will have in your arsenal all the tools you need to onboard users and increase digital adoption.
Let’s take a look at the most significant UserGuiding features:
Onboard your users like a pro! Creating, implementing, and maintaining product tours couldn’t be easier.
Highlight new or less-frequently used features to improve your feature adoption. Turn your users into fans.
Create checklists that act as guiding-stars during your users’ onboardings, show them the way!
Easily conduct NPS surveys and calculate your Net Promoter Score in seconds to measure customer satisfaction.
Want to give your users a heads-up? Send messages to users through your product with a few clicks.
Collect Customer Feedback
Easily learn and act on what your users think with our customer feedback tool.
Interactive Help Center
Help your users help themselves, create interactive self-help centers for a better experience.
Affordable Price for Everyone
As UserGuiding, we aim to offer prices that are affordable by everyone.
Regardless of the size and revenue of your company, UserGuiding is the most cost-efficient product on the market for you with 3 different plans; Startup for small companies, Growth for larger companies, and custom plans for Enterprises.
We also have recently launched our bootstrapping startup plan for newly starting businesses that do not want to dedicate a big budget to their onboarding.
Simple to Use and Implement
As UserGuiding, we take the concept of “no-code product” seriously.
We believe that it doesn’t only mean “no coding required”, it should mean “no technical or coding knowledge required”.
What most products on the market don’t offer is non-technical friendliness. UserGuiding provides you a smooth experience without pain points along with a simple layout.
You can start your free trial now and your first guide could be up and running in minutes.
Seamless Customer Service Experience
Our customer service team focuses on your success and your feedback before anything else.
Although we aim to create a product where users wouldn’t need to consult customer service, we also aim to offer the best experience possible in the case they do.
Frequently Asked Questions
Who should use UserGuiding?
Product and customer success managers along with UX designers should use UserGuiding to improve their user onboarding, product and feature adoption, and UX.
How much does UserGuiding cost?
UserGuiding’s Startup package costs $99/month while the Growth package with increase MAU and added features costs $299/month. The product also has a special offer for early-stage startups.
Are there any alternatives to UserGuiding?
Although UserGuiding has more features and better prices than its competitors, a few popular alternatives to the product are Appcues, Whatfix, and Walkme.