Are you looking for an alternative user onboardingWhat is user onboarding? User onboarding is the crucial process that starts from the first login of a new user and ends up in their aha moment, and usually beyond…. tool to UserGuiding?
I’m here to tell you why it might be a bad idea.
Most tools in the user onboarding industry usually offer high prices for limited features and are too complex for non-technical people. With UserGuiding, we aim to be an exception.
What is UserGuiding?
Creating and managing a user onboarding flow insource and from scratch is an extremely difficult task. Turning your onboarding into an engine of growth is even harder to accomplish.
That is why 3rd-party user onboarding solutions were established.
UserGuiding is a code-free user onboarding software for web products. It offers various onboarding elements such as interactive product tours, feature highlights, onboarding checklists, NPSWhat is NPS? NPS is the abbreviation of Net Promoter Score, which is a measurement of your customers’ satisfaction with your product on a scale of -100 to 100. It… surveys, and much more; check out our Features Page.
What makes UserGuiding the best user onboarding tool?
The advantages of using UserGuiding as your onboarding solution rather than other tools on the market can be summarized to a more variety of features, better pricing, simpler and easy-to-use, and better customer service.
Let’s take a look at these advantages one by one:
Wide Variety of Features
UserGuiding provides you with many ways to interact with your users, new or regular, and improve their User Experience.
With UserGuiding’s many features, you will have in your arsenal all the tools you need to onboard users and increase digital adoptionWhat is Digital Adoption? Digital adoption is, in the simplest terms, achieving a state in which your employees and/or your customers are using a provided software, tool, or any other….
Let’s take a look at the most significant UserGuiding features:
User Onboarding
Onboard your users like a pro! Creating, implementing, and maintaining product tours couldn’t be easier.
Feature AdoptionWhat is Feature Adoption? Feature adoption in short refers to the usage and consumption of a designated feature by the users of an app, web product, or software. A product…
Highlight new or less-frequently used features to improve your feature adoption. Turn your users into fans.
Onboarding Checklists
Create checklists that act as guiding-stars during your users’ onboardings, show them the way!
NPS Surveys
Easily conduct NPS surveys and calculate your Net Promoter Score in seconds to measure customer satisfaction.
In-App Messaging
Want to give your users a heads-up? Send messages to users through your product with a few clicks.
Collect Customer Feedback
Easily learn and act on what your users think with our customer feedback tool.
Interactive Help Center
Help your users help themselves, create interactive self-help centers for a better experience.
Affordable Price for Everyone
As UserGuiding, we aim to offer prices that are affordable by everyone.
Regardless of the size and revenue of your company, UserGuiding is the most cost-efficient product on the market for you with 3 different plans; Basic for small companies, Professional for larger companies, and custom plans for Enterprises.
We also have recently launched our bootstrapping startup plan for newly starting businesses that do not want to dedicate a big budget to their onboarding.
See our pricing here.
Simple to Use and Implement
As UserGuiding, we take the concept of “no-code product” seriously.
We believe that it doesn’t only mean “no coding required”, it should mean “no technical or coding knowledge required”.
What most products on the market don’t offer is non-technical friendliness. UserGuiding provides you a smooth experience without pain points along with a simple layout.
You can start your free trial now and your first guide could be up and running in minutes.
Try UserGuiding for Free.
Seamless Customer Service Experience
Our customer service team focuses on your success and your feedback before anything else.
Although we aim to create a product where users wouldn’t need to consult customer service, we also aim to offer the best experience possible in the case they do.
Frequently Asked Questions
Who should use UserGuiding?
Product and customer successWhat is Customer Success? Customer Success refers to the approach that has your company in a position where it ensures that each customer is successfully connected to their desired outcome…. managers along with UXWhat is UX? UX is the abbreviation of User Experience and refers to an individual’s thoughts and feelings when using a specific product or a service. It aims to heal… designers should use UserGuiding to improve their user onboarding, product and feature adoption, and UX.
How much does UserGuiding cost?
UserGuiding’s Startup package costs $199/month while the Growth package with increase MAU and added features costs $399/month. The product also has a special offer for early-stage startups.
Are there any alternatives to UserGuiding?
Although UserGuiding has more features and better prices than its competitors, a few popular alternatives to the product are Appcues, Whatfix, and Walkme.
