If you are looking for digital adoption platforms that can be a good alternative to Apty, this article will help you find out about the potential ones and how they can be more suitable for your business.
Before beginning to talk about the Apty alternatives, let’s talk about Apty itself. Talking about what Apty can help you do, what challenges you may face when using it, and its pricing will give you a better idea about what you are looking for as an alternative.
The digital adoption platform for enterprise software adoption may not be the best choice for your business for various reasons.
The first of these reasons is that if your business is not an enterprise, there are much more affordable options with the same functionalities as Apty.
Now, let’s get into details about Apty and later discover the alternatives about which you will find all the information you need.
What is Apty?
Apty is a digital adoption platform for enterprise software adoption. From in-app guidance to business process compliance, Apty aims to help you get the most out of your application.
Here are Apty’s services:
It is an all-around product that can help increase the adoption of your enterprise software. In short, Apty combines on-screen guidance with the time-saving automation of proactive process compliance.
Here are some of the most standing out features of Apty:
- Code-free editor
- In-app announcements
- Audience segmentation
- Reports and analytics
Apty has a free trial version but they don’t have a public pricing list. That means, they offer custom pricing for your business.
“Apty is incredibly helpful for new employees to get familiar with processes in our project management software. The workflows and tooltips have been essential for our workforce.”
“The only downside to Apty was the learning curve of first building out the application to work with our project management tool.”
Why you need an Apty Alternative
1- You are not an enterprise
If you are not an enterprise, Apty might not be the best choice for you. There are many other digital adoption platforms out there that offer the same functionality for a more affordable price.
2- Steep learning curve
This is one of the issues that many of the users who have tried the product have complained about. A steep learning curve is one of the most challenging problems for an enterprise when adopting a new product.
3- Lacking of a survey feature
Apty provides you with many features that will help you increase the adoption of your product. However, it lacks one significant feature that prevents it from being truly an all-around product. Surveys are crucial in understanding the needs and expectations of your users.
In this regard, an all-around tool should help you collect feedback in various ways.
4- Complex Navigation
Having to navigate between an app and various browser extensions as well as a web app can take a lot from the users. The backend UI is quite clunky, requiring you to toggle between a web app and an installed app
5- Limited Customization
The widgets are especially the most addressed problems when it comes to customization with Apty. Even though Apty provides you with the much-needed analytics and segmentation, it falls behind in helping you customize content the way you like.
Top Apty Alternatives
Now that you know what Apty is, what it’s used for, and the main challenges you encounter when using it; let’s dive straight into the alternatives.
Here are the top 6 alternatives to Apty:
Let’s go over each tool and discover how it compares to Apty, hopefully helping you decide why you should choose one over Apty.
1- Whatfix vs Apty
Whatfix is another digital adoption tool that is preferred by enterprises. With its similar features to Apty, Whatfix aims to help you increase product adoption.
In case you need better analytics and segmentation, Apty can be the right tool between the two. In comparison to Apty, Whatfix requires a bit more technical knowledge.
However, if you are an enterprise looking to onboard your users, Whatfix can be a better option for you.
I can say that the two tools compete closely with each other in targeting enterprises and offering similar features and services. At this point, the pricing will be a significant factor to choose one over the other.
Similar to Apty, Whatfix also has custom pricing. However, their prices are known to be above the market average.
“The price is a little high. It is lack of analytical features. Some features is not easy to configure.”
“Whatfix is a very good software and it is easy to use and help guide the customer step by step to resolve their concerns.”
2- UserGuiding vs Apty
UserGuiding is a no-code product walkthrough software that helps you provide better in-app experiences.
With UserGuiding, you can create:
- Interactive Product Tours,
- Tooltips and Hotspots,
- User Onboarding Checklists,
- Resource Centers,
- NPS Surveys,
- And custom user segments.
If you are not an enterprise and looking for a product adoption tool, UserGuiding provides you with the same functionality for a more affordable price. It doesn’t require any technical knowledge and
- 14-day free trial (no credit card required)
- Basic Plan: $82/month when billed annually for up to 2500 MAU
- Professional Plan: $333/month when billed annually for up to 20000 MAU with unlimited guides
- Corporation plan: Custom Quotation Available for Larger Companies, starting from $699/month
“I love that I can build an onboarding workflow with all various different engagement/training methods like steps, confirmations, checklists and so much more. But the best part about UserGuiding is that I was able to build out a workflow without a single line of code and test it live on my site just by adding a Chrome extension.””
“Sometimes interface and Chrome extension could become confusing but once you get used to, it is not a big deal.”
UserGuiding vs Apty
Clear UI ✅
Easy to use✅
Affordable pricing ✅
More customization options ✅
Compex UI ❌
Steep learning curve❌
High pricing ❌
Limited Customization ❌
Join 2,000+ teams creating better experiences.
14-Day Free Trial, with an extra 30-Day Money Back Guarantee!
3- Pendo vs Apty
Pendo is a user onboarding tool that aims to improve the customer experience for better growth.
If you are not an enterprise, another tool that might work for you is Pendo. It provides similar features to the ones mentioned above. However, many who have used the product complain about its lack of simplicity.
Its steep learning curve seems like a big challenge.
Compared to Apty, Pendo’s most appreciated feature is their surveys.
Pendo doesn’t provide a public list of its pricing. You need to contact Pendo to get a custom plan and a price for your business.
“We compared it to Adobe Web Analytics and found both to be useful, in different ways. The ability to create and execute surveys within a page is the best part of the software.”
“I wish it was a bit easier to navigate the analytics of the guides. It is also tough to keep the guides active and working properly when you are releasing new features in your product, which skews the analytics if one guide step does not show and stops the guide.”
4- Appcues vs Apty
Appcues is a user onboarding platform that helps you create interactive user onboarding experiences. It is one of the first companies to have ever done it.
Appcues is another platform that is preferred mostly by enterprises. Their product is currently used by thousands of users who are mostly satisfied with it.
Similar to Apty and Whatfix, Appcues is not a budget-friendly option.
If you want to use Appcues with Product Tours add-on:
- 14-day free trial (no credit card required)
- Essentials Plan: $249/month when billed annually for up to 2500 MAU
- Growth Plan: $879/month when billed annually for up to 2500 MAU
- Custom Quotation Available for Enterprises
“Appcues has been a great resource to our organization in engaging and teaching our customers! It has helped to grow our product adoption metrics and the new improvements make it easy for us to create campaigns on the fly!”
“I would like a more indepth analytical Insights displayed within the Appcues UI itself. Currently we get a high-level view within Appcues and for a more detailed view, we require to download a .csv or excel file which is a bit cumbersome. Additionally, Appcues isn’t optimized for localization and that is something we would love to have as we are in the global market space.”
5- Intercom vs Apty
Intercom is a customer communications platform that also offers user onboarding services.
When it comes to in-app communication, Intercom seems like a better option for what it provides. However, their product tours are not as effective as any of the other alternatives on the list.
If your focus is to have a more powerful customer communications tool, then Intercom can be the choice for you. On the other hand, if you are looking for an all-around product for product adoption, they do not give you many options, meaning that you can’t use checklists, modals, or any other key UI elements for user onboarding.
Intercom Product Tours Pricing
Using Intercom Product Tours costs around $235/month, as the Product Tours add-on is sold for $149/month and to get the add-on you must possess an already existing subscription which starts from $87/month.
“Intercom is easy to start using to start helping customers and to provide an amazing experience, as well as track basic and initially important information.”
“I haven’t used the reporting as much as I would like, but I’ve heard feedback it’s not the most robust in terms of identifying and CX issues. Could use more customization.”