Are you looking for an alternative to Dokit for educating your users?
You’ve come to the right place!
In this Article, I’ll go over the 3 products that can do what Dokit does, and more.
Top Alternatives to Dokit
Let’s start with Dokit:
What is Dokit?
Dokit is an online user education platform that lets you create beautiful online user manuals.
It is an advanced What is SaaS? SaaS is the abbreviation of Software as a Service, and refers to a software licensing model based on user subscription with monthly or annually payments. The model… platform that helps you in training the users of your product, with written instructions enriched by videos and photos. It offers a simple experience to end-users of your product as they are introduced to it.
Dokit also enables you to perfectly distribute your material to every user, with mobile support, ability to collaboration, and the chance to create manuals that are multilingual.
It is the perfect product for especially non-digital product owners and those who have a budget for user education.
Dokit starts from 60€/month with its Starter plan that is suited for smaller businesses. It has:
- single author,
- 10GB of storage,
- unlimited readers,
- and Standart features.
For larger companies however, the fitting plan seems to be the Enterprise package that costs 300€/month, which has:
- 5 authors,
- 50GB of storage,
- Standart features,
- Collaborative features, user management, and multilingual manuals.
Main Issues with Dokit
Dokit is a great tool for non-digital products and businesses that don’t need a complex onboarding process to create engaged users. However, if you’re not one of these groups, you’ll encounter two problems:
It’s not interactive
Dokit doesn’t offer any interactivity, which is proven to be more efficient in teaching than what online user manuals offer.
It has limited features
Dokit lets you create the perfect online user manuals, and, that’s it.
There is no additional feature to complete different aspects of user education, such as in-product messages or checklists.
UserGuiding – Interactive User Education (No-Code)
If you want to step-up your user education and onboarding game for your WEB product, you’ll need a product that offers more.
And that’s why UserGuiding is the perfect alternative of Dokit (for digital products).
UserGuiding is a third-party What is user onboarding? User onboarding is the crucial process that starts from the first login of a new user and ends up in their aha moment, and usually beyond…. software that lets you create interactive product tours, in-app messages, checklists, and many other user onboarding elements to offer a complete onboarding experience.
With its Analytics feature, it helps you track the performance of your creations by providing valuable insights such as View Count, Completion Rate, etc.
With User What is User Segmentation User segmentation refers to the practice of dividing users based on common characteristics. This can help businesses in creating more optimized and personalized user experiences. To… feature, UserGuiding helps you divide users into different segments based on their characteristics, to offer a more personalized experience for every user.
UserGuiding vs Dokit
- Interactive Product Tours
- Feature Highlights
- No-code, easy-to-use
- Segmentation, targeting
- Self-help Centers
- User Manuals on Desktop
- User Manuals on Mobile Devices
- No Interactivity
UserGuiding’s Basic plan costs $199/month with all the base features and 2,500 MAU (monthly active users).
The Professional plan costs $399/month, with unlimited onboarding elements and customization and 5,000 MAU.
“I’m so impressed with how there is zero coding or technical skills required to setup a sophisticated onboarding flow. All I had to do was install a Chrome extension and the tool worked on my website. The product is deep with features including checklists, confirm boxes, goal tracking, and reporting. But the thing that got me over the edge was that my product team could build out various onboarding flows until we were satisfied, then go to my dev team to drop it in the site, which was easy.”
“It felt a bit overwhelming at first. There are a ton of features and possibilities. For creative people like product managers or marketers, the product leaves a lot to your imagination. So that might be a lot for some users to take on at first. But they also have great support lots of help documents and best practices to get the ball rolling.”
Intro.js (Interactive Product Tours – Open Source)
If you have a web product, you are a bit lucky because you can access completely free resources online such as open source libraries.
For product introductions, Intro.js is your open-source alternative. It is one of the best open-source product introduction tools that you can use and is trusted by 5000+ companies.
The advantages of using Intro.js is that it is free (until commercial use) and lightweight, which goes perfectly with simple products.
However, there are disadvantages.
First off, it requires a ton of developer time. To fully use Intro.js, you’ll need at least one developer to work for a few days on creating and integrating a product tour.
Second, the features are limited to product tours and feature introductions. Most user onboarding software such as UserGuiding offer various other features to provide a complete user onboarding experience to end users that yield the best results.
And third, there is low customization included. A product tour needs to blend in with your product, which Intro.js might not be able to do all the time.
Intro.js is an open source library that’s free to use for everyone.
However, if you are going to use Intro.js in an open source product, you’ll need to get a commercial license for $9.99 that comes with no support.
For $29.99 you can get the license + unlimited support.
Pros: I really like the Intro.js plugin because documentation is straightforward and easy to understand. This can work in almost any webpage using jQuery as an included library.
Cons: The library is definitely open source and free software, but at the same time if I want to use it for commercial use it seems I need to pay a license fee. Why is this required if the code is open source?
Manula (Online User Manuals)
You might not be up for the whole interactivity hype, or just too busy to maintain an additional workflow.
In this case, Manula might be the alternative that you need.
Manula is the most similar product to Dokit on this list, it lets you create online user manuals on WEB or as PDF files, whichever is interesting for you.
It is a simpler version of Dokit that is much more affordable and offers the core function of user manuals.
It works similarly to MS Word or other typing software in terms of editor features. It offers various elements for more descriptive user manuals.
What makes Manula worth paying is that it is especially created for preparing user manuals. Which means in addition to core typing software features, it has user manual specific tools that lets you ensure that you’re offering the best experience possible to users.
Just as I’ve mentioned when discussing the efficiency of Dokit, Manula might not be the best tool for explaining WEB products.
With no interactivity included in Manula’s (and Dokit’s) user manuals, it becomes harder to educate users and accomplish customer satisfaction.
It mostly depends on the type of product you have.
Manula has a 7-day free-trial for customers who’d like to try the product.
After that, there is no freemium plan, and the most affordable plan costs $9.95/month, with 1 manual and 1 seat.
However, since a single manual will not be sufficient for many products, the next plan with 5 manuals costs $29.95/month.
“Manula does exactly what I need it to do. Had my first users manual up and running in one day. Very capable platform and the tech support is world-class.”
There aren’t any negative reviews of Manula!
Dokit is a great product for creating online user manuals, however, if you are looking for an alternative:
- Try UserGuiding for a much more efficient user onboarding experience with interactivity and numerous features, without coding,
- Try Intro.js for simple interactive product tours if you have additional developer time and a simple product,
- Try Manula if you are not into interactivity or you own a non-digital product.