Employee Onboarding

What is employee onboarding?

Employee onboarding is, in the simplest terms, the process of getting your newly hired employees familiar with the work, as well as skills, knowledge and attitudes they will need to follow, in a quick manner. Such a process aims to achieve fast adjustment of the new employees, as well as assuring maximum performance from the very beginning.

While attempting employee onboarding there are important points to follow. First of all, your very basic aim is to get the new employee acquainted with the working environment and do so as fast as possible. The reason why it needs to be fast is because the faster the process the faster the employee can start working in an effective way.

Secondly, it is important to show the new employee that you value them. This means that they get to speak up and ask when they don’t understand a certain thing about the work, and that you make them feel that their question is answered and their participation matters. When we cannot achieve such an engagement of the employee, we have to deal with the third point. 

If you cannot engage the employee from the very beginning you might have to deal with keeping them. it is important to retain the employee. It is a proven fact that replacing an employee is far more costly than keeping him/her.

Why is employee onboarding important?

Employee onboarding is a very important and heavily overlooked process. It is the very start of your relationship with the employee and it is crucial to remember first impressions matter. When an employee is not welcomed and/ or onboarded properly, its effects show itself throughout the time the employee spends working for you. Employee onboarding exists because you we want the employees to walk in and think, “this is going to be a job that I will enjoy and hopefully have for a long time.” Remembering that losing an employee costs a lot more than keeping them, every job owner or manager should aim for a positive first impression that the new employee will experience.

Another reason that makes employee onboarding important is that it is good for the business. When you onboard your employee right, you get to show them precisely what they have to do, what they need to keep in mind and what you expect from them. when this step is not fulfilled, companies may suffer from low performance and undesirable employee behavior. 

For both of these reasons, a company must prioritize well-managed employee onboardings for the sake of the company and the newly hired employee, as well as the others.

How can I create a good employee onboarding experience?

What defines a good employee onboarding is the mutual understanding between the employer and the new employee. This means that the employee get to ask any question he or she has regarding the new working environment and the employer answers the questions while making sure the new employee is well prepared for the job requirements and is familiar with the required skills, knowledge and what is expected from him or her.

To achieve such employee onboarding, first and foremost, the company must make sure that they are ready to welcome the new employee. Their workspace and their job definition must be determined and clear and the rest of the employees must be aware of a new employee coming. 

For a good employee onboarding experience, the company must be clear about what they expect from the new employee. This is crucial both for the company and the employee for the chance of any misunderstanding mustn’t be overlooked. If either party need to clear a misunderstanding in the job description, the onboarding is the best time to talk about it before the employee gets overwhelmed with new tasks and eventually there is the need to retain employees.

It is also important to remember that being welcoming is the key to a successful onboarding. If the employee does not feel respected and appreciated in the new environment, it may cause a negative outcome on his or her performance. 

Selman Gokce

Selman Gokce is the Senior Inbound Marketer of UserGuiding. He is highly invested in user onboarding and digital adoption, especially for SaaS, and he writes on these topics for the UserGuiding blog. When he's not writing, you can find him either listening to LOTR soundtracks while cooking or getting angry because he lost in a video game.

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