Osman Koc

Software as a Service, otherwise known as SaaS, is one of the fastest-growing business models in history. Therefore, it has attracted new entrepreneurs and wily veterans alike due to its…

Human Resources need the aiding of technology, aka an HR management software, to navigate through a load of responsibilities. From the hiring, onboarding, and scheduling to compliance and benefits, HR…

As a business, retaining the best of the best, that will generate the best results for your business is in your best interest. I know, that’s a lot of bests……

Customer success and account management are often confused with each other, even though there are strict lines that seperate the two fields. In this article, I’ll explain what differentiates a…

What separates a jaw-dropping unicorn business concept ready for seed funding injections from an amateur-hour startup pitch no one takes seriously? It might not be your first guess, but for…

You and I both know that the solution you provide is unique as a SaaS business. So the pricing tiers, packages, and options that you offer your customers should reflect…

You might have a thousand customers buying your product every day, but if acquiring customers cost more than what they bring, what is the point? This makes Customer Acquisition Cost…

The number of new customers matters, no doubt. However, it would be best if you also keep your existing customers! We know that companies spend effort, money, and time to…