14 Best Employee Engagement Software and Tools in 2021
The number of startups and new companies has exploded in the last decade, and competition for top talent has never been this fierce. While increased employment is definitely a good…
User Onboarding - Page 3
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Best Help Center Software and Best Practices of Help Centers
You can only attract so many customers with your product. Be it state-of-the-art, totally unique, or beyond its time, the customers will know there are similar tools out there they…
Employee Onboarding vs Employee Orientation: What’s the difference?
A study about new employees found that: During the first days on the job, employees are anxious and disturbed Employee initiation practices by peers intensify anxiety Anxiety affects the training…
6 Best Userpilot Alternatives (Free and Paid)
In this article, I will go over the top 6 alternatives of Userpilot. I will: Briefly describe each of the 7 tools and our experience with them, Show you how…
New Employee Training: What to do and what not to do
Whether you are in retail or SaaS, employee training is a must for every business. But it seems effective employee training isn’t. According to guide2research’s report, 49% of talent developers…
Progressive Profiling: The Key to Better Customer Relationships
Personalization plays a key role in marketing. You need to understand who your customers are before you decide how to approach them. Right, you know who your buyer personas are…
How to Structure your SaaS Company: Roles and the Organizational Structure
SaaS is an increasingly growing industry; which means there are tons of newbies to the whole concept. If you are at the beginning of your SaaS journey too, this article…
A Guide to Creating Training Videos and Video Tutorials
Would you rather learn a skill by reading a manual, or by watching a Youtube video? According to Google’s study, users are 3 times more likely to watch a YouTube…
How Canopy has reduced the cost of user onboarding with UserGuiding’s interactive product tours
Canopy is a cloud-based accounting platform that offers practice management software for accounting firms and tax resolution products for clients of these firms. They’ve been effectively onboarding customers and answering…
How Sorted Services automated their user onboarding without coding, with UserGuiding
Sorted Services is a remote home control platform where end-users can easily pay rents, bills, and buy utility services; while real-estate agencies and utility providers can offer their services and…