What is TTV and How to Reduce Time to Value Today
Let’s speak facts: A customer’s priority is not to achieve the maximum value possible from your products(read ’till the end), it is to achieve the optimal value in the shortest…
How to Remove Someone From a Slack Channel?
Hello fellow surfers! 🏄🏻♀️🏄🏾 🌊 This is Can from the UserGuiding team. In this video, I will show you how to delete someone from your Slack channel. Sometimes we get…
A Quick Guide to User Journey Mapping
You might create a super functional, life-saving product or a service as a company. But if your user is not able to achieve the value you offer smoothly through your…
SaaS Marketing Guide: How To Consistently Grow Your Company
Hey there, fellow marketer. I’m Mert, I manage growth and marketing here at UserGuiding. It is a recently established startup, but we’ve gone through a lot. Growing a business from…
MQL vs SQL vs PQL – A New Way to Categorize Leads
I don’t know if you’re aware of this, but… Your business is built on a foundation of these three ways of defining and categorizing your customers (or users) – MQL,…
You should start tracking these 11 SaaS Metrics today!
As a SaaS product manager/owner, you know that the key to growing and improving your product is to measure its performance. And then make strategic decisions to grow your customer…
The Handbook to SaaS Pricing: Strategies, Models, and Tips
You and I both know that the solution you provide is unique as a SaaS business. So the pricing tiers, packages, and options that you offer your customers should reflect…
Google Analytics vs Mixpanel vs Amplitude vs Heap – Which is the best Analytics tool for you?
Don’t you ever get curious and ask: What’s going on with our business? I’m sure you wonder a lot: whether your business is doing good and your products and services…
How RAM onboards employees and manages change with UserGuiding
RAM is a hand-to-hand courier service based in South Africa. They provide local courier, distribution, international delivery, and warehousing services. The company was founded in 1988 and has become one…
Why you should know about Product Adoption and How to increase it
What’s your purpose when creating a product? A) creating the most beautiful product that solves users’ every problem, or B) creating a product that users actually use in their daily…