A Guide to Creating Training Videos and Video Tutorials
Would you rather learn a skill by reading a manual, or by watching a Youtube video? According to Google’s study, users are 3 times more likely to watch a YouTube…
Top 10 HR Management Software for HR Managers in 2021
Human Resources need the aiding of technology, aka an HR management software, to navigate through a load of responsibilities. From the hiring, onboarding, and scheduling to compliance and benefits, HR…
Your Guide to Using Microsoft OneNote Effectively
OneNote is like a digital version of a notebook that you keep close for quick notes. You can use it to capture your ideas, remember upcoming tasks, organize your to-do…
Best Product Design Courses and Classes (Free and Paid) in 2021
In 2021, you can master (almost) anything at the comfort of your house. Online courses and classes gave us a chance to educate ourselves, without being obligated to physically attend…
How Canopy has reduced the cost of user onboarding with UserGuiding’s interactive product tours
Canopy is a cloud-based accounting platform that offers practice management software for accounting firms and tax resolution products for clients of these firms. They’ve been effectively onboarding customers and answering…
How Sorted Services automated their user onboarding without coding, with UserGuiding
Sorted Services is a remote home control platform where end-users can easily pay rents, bills, and buy utility services; while real-estate agencies and utility providers can offer their services and…
A Guide to Customer Engagement: Best Strategies and Proven Examples
Relationships matter. They might not matter to you as a business owner, but they matter to your customers. Selling a product to everyday customers is one thing, and establishing a…
Employee Retention: 8 Proven Strategies to Retain the Best of the Best
As a business, retaining the best of the best, that will generate the best results for your business is in your best interest. I know, that’s a lot of bests……
Customer Success Salaries and Career Path in 2021
Whether you are a part of the customer success industry or just getting ready to step into the game, one thing is obvious: it is ever-growing and everchanging. According to…
Best Communication Software for Teams in 2021 – 3 Types You NEED today
At the very beginning of the COVID-19 pandemic, we’ve come to realize certain things. We knew that we could get infected, it would be harder to travel and politics, as…