Introducing: Product Tours – The Definitive Guide
When a new student comes to the class, the teacher assigns someone to give them a school tour. When it’s your first day at your new job, someone gives you…
A Guide to the Customer Lifecycle: Definition & Stages
How great would it be if we could just get customers to purchase our product once, and then they would stay with us forever? What a dream, huh? Sadly, customers…
Tooltips: How to create and use them like a Pro
So, you’ve gone on a holiday to a new country that you have never been to, and you are driving on a road where there are no road signs. How…
Best Help Center Software and Best Practices of Help Centers
You can only attract so many customers with your product. Be it state-of-the-art, totally unique, or beyond its time, the customers will know there are similar tools out there they…
How to collect and utilize Customer Feedback in the best way
“The first step in exceeding your customer’s expectations is to know those expectations.” Roy H. Williams, Author & founder of the Wizard Academy Institute. When you think that your product…
What is Feature Adoption and How to Increase It
Up until recently, I had a very disturbing problem of losing my keys. There were so many times that I got locked out that I started to blame myself for…
Employee Onboarding vs Employee Orientation: What’s the difference?
A study about new employees found that: During the first days on the job, employees are anxious and disturbed Employee initiation practices by peers intensify anxiety Anxiety affects the training…
Best Low-code Platforms to Develop Apps and Improve your Business in 2021
Every time I think of coding, I just get this mental image of a Hollywood hacker. So basically, green text on the screen, smashing the keyboard, and the classic “I’m…
5 Best Conpass Alternatives (Free and Paid)
In this article, I will go over what Conpass is, and provide you with 5 alternatives to it. I will: Briefly describe each tool and go over their use cases,…
6 Best Userpilot Alternatives (Free and Paid)
In this article, I will go over the top 6 alternatives of Userpilot. I will: Briefly describe each of the 7 tools and our experience with them, Show you how…