Serhat Erdem

Serhat Erdem

About
Serhat is the Creative Content Writer of UserGuiding, a code-free product walkthrough software that 2000+ companies trust in their user onboarding.
what is customer advocacy and how does it work

What is Customer Advocacy and How does it work

Growth
Aren’t those places the best where we are welcomed by employees who we know love to help us? Looking for a definition of customer advocacy? Well, here it is.
Serhat Erdem
how to promote discounts in-app

How to promote discounts in-app

Product
A good discount offer captivates your customers as equally as the quality of your product. Here is how you promote discounts in-app.
Serhat Erdem
announce product update

How to announce Product Updates (emails and in-app announcement)

Product
Product updates are an essential part of a sustainable SaaS company. Here’s how you can let your existing users know about them, in- and off-product.
Serhat Erdem