Events > Winning Customer Success Strategies for 2021

Fireside Chat with Maranda Dziekonski

In this session, Maranda Dziekonski – Senior VP Customer Success and People at Swiftly – had a fireside chat with Suzan Calcali from UserGuiding team.

They talked about:

  • Customer success trends in 2021,
  • Expectations from customer success teams,
  • What should cs people need to do to stand out from the competition.

Maranda Dziekonski Linkedin: https://www.linkedin.com/in/marandaanndziekonski/
Slack Group she recommended: https://csleadershipnetwork.slack.com/

quote

“It is very intuitive and easy to work with. The attributes and segments work so good and easy to setup.
The Chrome extension is also easy to install and use. Very intuitive tool and excellent customer support!”

product announcement bar testimonial

Torben Stigaard
@plandisc.com

saas onboarding software