Customer Success Stories

CitizenShipper, an online shipping services marketplace, was having a hard time educating users in-app, and having them go between support tabs and the product itself both on mobile and desktop…

Canopy is a cloud-based accounting platform that offers practice management software for accounting firms and tax resolution products for clients of these firms. They’ve been effectively onboarding customers and answering…

Sorted Services is a remote home control platform where end-users can easily pay rents, bills, and buy utility services; while real-estate agencies and utility providers can offer their services and…

Ajar is a property management and rent collection platform. They have significantly removed the need for onboarding users through in-person sessions with UserGuiding’s automated user onboarding experiences. Ajar provides landlords,…

Mazars is a leading international audit, tax and advisory firm.  They have been using UserGuiding to virtually train and onboard their clients inside their platform and reduce customer support workload.…

Cuepath is a Canada-based product that functions in medication-monitoring. It is a solution to improve medication adherence (making sure medications are taken at the right day and time) for seniors.…

Zakeke is a visual product customizer that uses UserGuiding to improve their conversion rates through user-tailored onboarding, interactive onboarding material, and user segmentation. “Very easy to install, very easy to…

Flourish is the perfect product for managers. It is a software that helps you build high-performing teams through the power of feedback. With Flourish, you can easily gather feedback from…

Vieworks.io is a new video marketing and customer engagement platform helping companies educate their users through offering rewards.  Vieworks.io is currently offering a lifetime deal on Appsumo which you can…

RAM is a hand-to-hand courier service based in South Africa. They provide local courier, distribution, international delivery, and warehousing services. The company was founded in 1988 and has become one…