Serra Alban

Serra Alban

About
Serra is a Creative Content Writer of UserGuiding specialized in user onboarding and UX design. When she is not writing you can find her playing video games or throwing random movie trivia at uninterested people.

Best Low-code Platforms to Develop Apps and Improve your Business in 2022

Product
A low-code platform is a developer’s best friend. It makes coding easier and launching quicker. But what else are low-code tools capable of? Let’s find out.
Serra Alban
5 killer customer service tips to improve your service quality

5 Killer Customer Service Tips to Improve Your Service Quality

Growth
Customer service is a crucial part of SaaS companies and deserves more credit. We have gathered the 5 fundamental tips you will need along the way.
Serra Alban

What is Customer Health Score and How to Calculate It

Growth
Customer health score is a way of tracking your customers’ success with your product. Learn how to calculate it and dodge common mistakes.
Serra Alban