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Serra is a Creative Content Writer of UserGuiding specialized in user onboarding and UX. When she is not writing you can find her playing video games or throwing random movie trivia at uninterested people.
5 Killer Customer Service Tips to Improve Your Service Quality
Customer service is a crucial part of SaaS companies and deserves more credit. We have gathered the 5 fundamental tips you will need along the way.
April 21, 2021 ·
What is Customer Health Score and How to Calculate It
Customer health score is a way of tracking your customers’ success with your product. Learn how to calculate it and dodge common mistakes.
April 12, 2021 ·